-Maintains vast understanding of product and technology differences to increase sales.-Utilizes visual merchandising knowledge to execute marketing and product flow changes.-Understands and performs all daily retail operations with confidence and efficiency.-Has a deep understanding of inventory management practices.-Delegates tasks to team members and ensures all task deadlines are met.-Effectively communicates all visual, promotional, and procedural changes to employees.-Motivates and develops new team members, as well as existing employees.-Creates and maintains a clean, welcoming environment for customers and employees.-Utilizes attention to detail to ensure all visual standards are maintained on a day-to-day basis.-Maintains and improves brand loyalty through exceptional customer service.-Confidently and calmly manages and resolves customer issues and complaints.-Assists with New Store Openings (NSO's)Administrative duties performed in this role include:-Weekly reporting to corporate, including sales analysis, product feedback, operational issues, and visual standards.-Wide variety of analyses of corporate reporting-Maintains an open line of communication with the Multi-unit Manager and District Manager.-Uses strong product knowledge and visual expectations to seamlessly prepare for and execute shipments.-Adjusts and corrects schedules as needed to ensure optimal coverage for peak times.-Performs both weekly audits of daily media, as well as monthly audits.-Demonstrates excellent business acumen by analyzing sales trends and making strategic decisions that help to drive profitability and enhance operational efficiency

-Maintained an incredibly organized and friendly work environment for all employees. -Worked comfortably in a fast-paced location, while ensuring complete customer satisfaction.-Kept high level of verbal / written communication with both management team and sales associates in order to meet all daily and weekly goals.-Maintained exceptional product knowledge.-Executed visual and promotional changes.-Led sales team while ensuring company policy and guidelines were followed at all times.-Trained and developed both new and existing staff members.-Cash management.-Ensured all store standards were met within company expectations.-Delegated tasks to sales team based on individual strengths.-New store openings / closings.-Shipping / receiving.-POS / mPOS.-Inventory management.-Achieved top scores on LP audits and Secret Shops.

-Maintained intellectual property with confidentiality.-Worked under Event Planner to organize, prepare, and execute corporate sales meetings.-Kept work area incredibly organized and clean.-Communicated with multiple marketing teams to assess needs for meetings, provide solutions.-Coordinated with managers of multiple departments to ensure national and global event success.-Utilized plan-o-grams to reset merchandise hallway within the corporate office, adjusting visuals per brand requirements.

-Preformed start-of-day procedures.-Conducted inventory counts at both beginning and end of shift.-Provided prompt and courteous service to all customers.-Maintained a clean and organized work environment.-Cash handling / Cash management.-Accepted vendor deliveries.-Utilized vendor specific plan-o-grams to provide updates to visuals.-Maintained excellent customer relations.-Passed Compliance Check on Tobacco Products from the state with 100% compliance.-Conducted safety checks and any necessary cleaning on all pumps and fueling areas during each shift.-Kept all fueling areas and walkways free of hazards and debris.