Ashley Foggett Email & Phone Number

Tampa, FL, US

Tampa, Florida, US

• Responsible for managing all the daily client invoices
• Compile monthly settlement data reports for our largest customers for cost center invoicing
• Developed and manage the credit refund process along with customer disputes
• Monitor the aging reports and tackle all collections efforts
• Complete daily bank reconciliations
• Manage daily check deposits and posting of payments

Tampa, Florida, US

• Create daily/weekly sales statistics reports for ‘lead to sale’ data for the VP of Sales
• Worked closely with the Sales Leadership team to create customized dashboard views in Dynamics to track activities, revenue compensation and potential missed opportunities
• Assisted the BI team with upgrading our CRM system from Soffront to Microsoft Dynamics
• Created training documents for the sales and customer experience to assist with navigating the Dynamics application to ensure full adoption of the new platform
• Worked closely with our order processing team to ensure proper inventory allotments

Tampa, Florida, US

• Assisted the Customer Care team leads with implementing daily reports for visibility into activities on customer accounts
• Created and monitored daily reports for new accounts that were on boarded without correct/proper billing and to identify potential gaps
• Monitored accounts that had contractual obligations that terminated services to ensure early termination fees were reported to Accounting
• Managed all of the Verizon billing and product assignment for the end users to secure proper revenue

• Collaborated with the team to create new product offerings and enhancements
• Produced custom exports based on customer requests (majority were for integrations into EMR/EHR/CMS).
• Supported the development team with troubleshooting and deploying new features to meet the customers demands
• Created all of the training content, facilitated in house and offsite customer trainings
• Assisted with onsite product installations
• Worked in tandem with partners/VARs to ensure a quicker ROI

• Managed and scheduled all offsite and onsite appointments for the executive team
• Prepared presentations, spreadsheets and marketing materials as requested
• Conducted follow-up calls and initiated onboarding calls when necessary
• Handled all the clerical duties, which included purchasing office supplies and equipment while staying within annual budgets
• Managed the accounts receivables and accounts payables tasks using Quickbooks
• Completed monthly employee payroll and quarterly payroll tax submissions

Boise, Idaho, US

• Supervised and managed 30+ employees
• Completed weekly employee schedules and maintained the weekly payroll budgets
• Secured, balanced and reconciled the safe and cash drawers daily/nightly
• Assisted the store manager with the weekly statistics meetings and growth plan
• Helped conduct new employee training courses and orientation
• Assisted the team when necessary with customer checkout tasks