As a detail-oriented and organized professional my expertise cuts across creating and maintaining reader advisories, booklists, displays and pathfinders, managing and building efficient teams, providing administrative support, designing and developing strategies that improves team efficiency, and introducing concepts that advances organizational growth. I am well-versed with hands-on experience implementing stellar dexterity in reference service, cataloging, library management, data analysis, Communication Management, Client Management, Relationship Management, Strategic Planning/Management – to name a few; to drive overall efficiency.I began serving in the New York Public Library, New York, NY as the Senior Liberian and was later promoted to the position of Library Manager where I; • Oversees, monitors and maintains the delivery of all library services including both reference and circulation • Designs, develops, and implements blueprints that fostered the enhancement of users’ experience utilizing both print and online resources.• Ensures all federal regulations, state laws and organizational protocols are strictly enforced.• Liaises with librarians, library staff, and partners cross-functionally to implement best practices for the delivery of new and existing services • Assists in developing and implementing library policies, especially as they relate to customer service and user ex-perience My experience so far has further fortified my competency as a Liberian and as a Leader. Additionally, I am equipped with relevant technical skills that have proven to be useful in easing stress and advancing efficiency. I do look forward to connect with people of like passion and also those seeking to build their connections.Let’s Connect!