Ashley Franklin personal email
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Front-End Shopify Developer with 8+ years of experience in the Shopify ecosystem. An aptitude for troubleshooting, expertise with the Shopify platform, and a passion for the customer and client experience, has helped build and deliver solutions used by thousands of Shopify users. The majority of my Shopify experience has been spent working with best selling Shopify Theme Developers.
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Freelance Frontend Web DeveloperSomewhatroundedCanada
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Web DeveloperGood Commerce Agency Oct 2023 - Present -
Freelance Frontend Web DeveloperSomewhatrounded Nov 2010 - Present
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T2 App SupportOrbit May 2021 - Aug 2022- Troubleshoot to determine and resolve issues related to Shopify apps, Shopify platform, or merchant's particular shop setup, primarily using HTML, CSS, JavaScript, and Liquid- Create bug reports and provide and apply bug fixes- Share product feedback with other teams and provide suggestions- Create and maintain internal troubleshooting documentation -
Support Team Lead & Support OpsOut Of The Sandbox May 2015 - May 2021- Strengthened and shaped the support strategy; managing merchants' expectations, enabling career growth for the support team in alignment with business goals- Worked on themes: directly diagnosing bugs, applying fixes, and implementing new features and functionality.- Contributed to a truly cross‐functional workplace, getting to work across management, direct merchant support, development, design, documentation, QA, and marketing.- Kept track of bugs, fixes, and feature development in GitHub- Developed tools for the support team; primarily Chrome extensions, ZenDesk apps, and Slack apps and integrations -
GuruShopify Feb 2014 - May 2015 -
AssistantContact North | Contact Nord Dec 2010 - May 2012 -
Customer Service Rep.Stream Global Services Apr 2009 - Mar 2010Belleville, Ontario
Ashley Franklin Skills
Ashley Franklin Education Details
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Internet Applications And Web Development
Frequently Asked Questions about Ashley Franklin
What company does Ashley Franklin work for?
Ashley Franklin works for Somewhatrounded
What is Ashley Franklin's role at the current company?
Ashley Franklin's current role is Freelance Frontend Web Developer.
What is Ashley Franklin's email address?
Ashley Franklin's email address is so****@****ail.com
What schools did Ashley Franklin attend?
Ashley Franklin attended Loyalist College, Loyalist College.
What skills is Ashley Franklin known for?
Ashley Franklin has skills like Customer Service, Html, Adobe Creative Suite, Css, Microsoft Office, Writing, Web Design, Wordpress, Php, Web Development, Illustrator, Social Media.
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Ashley Franklin
Canada -
Ashley Franklin
Greater Toronto Area, Canada
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