Responsible for the strategy, service, retention and experience of Dodger Season Ticket Members as well as the strategy and execution of the Membership and Fan Loyalty Rewards Program.

Developed and implemented the LAFC Membership, the official Membership of LAFC Season Ticket Holders through the inaugural season (2018). Managed a team of 7 Membership Service Consultants and 2 Premium Service Consultants.

- Maintaining client satisfaction for every event that comes through Quicken Loans Arena. - Building brand awareness for each property that plays at Quicken Loans Arena as in the Cleveland Cavaliers, Cleveland Gladiators, Lake Erie Monsters and Canton Charge. - Bringing in new business for each property that plays at The Q.- Maintaining a book of business and growing that book of business year over year with stakeholders of Quicken Loans Arena.

- Maintaining client satisfaction for every event that comes through Quicken Loans Arena. - Building brand awareness for each property that plays at Quicken Loans Arena as in the Cleveland Cavaliers, Cleveland Gladiators, Lake Erie Monsters and Canton Charge. - Bringing in new business for each property that plays at The Q.- Maintaining a book of business and growing that book of business year over year with stakeholders of Quicken Loans Arena.

Sales professional, responsible for establishing new business, developing current business relationships and ensuring client satisfaction for the Cleveland Cavaliers, Lake Erie Monsters, and Cleveland Gladiators along with all other events at Quicken Loans Arena.- Sales for the Cleveland Cavaliers, Cleveland Gladiators, Lake Erie Monsters and Canton Charge.- Promotion for events, games, concerts, ect.- Business to business sales by gaining partnerships and sponsorships with Quicken Loans Arena.- Providing a great experience for each client at each event and game that happens at Quicken Loans Arena.- Bringing in new clients by showing them around Quicken Loans Arena and providing them with all the information they need on what we have to offer.- Marketing different products to clients

- Manage a team of twenty associates setting daily and long-term goals - Strong customer relations and communication skills (amicably resolved customer concerns)- Excellent financial skills related to all cash and credit transactions- Creative organizational skills evidenced by unique product displays- Provided a clean and organized image to our customer base by paying close attention to housekeeping

Student facilitator serving as the primary contact to direct all aspects of the camps including conditioning, health skills, and track & field skills.