Ashley Gallagher Email & Phone Number

Pickering, On, Ca

Markham, Ontario, Canada

Toronto, Ontario, Canada

Ontario, Canada

Effectively manage and control the flow of customer orders through our order-to-cash system (SAP) and to coordinate shipments with our distribution centre and our freight companies.• Process and monitor the flow of all customer orders through the order-to-cash system while minimizing errors.• Liaise with production, demand planning and manufacturing regarding inventory levels to ensure in-stock of 100% for promotions.• Provide daily shipment reports to customers to minimize exposure of expedited freight costs and order fulfillment issues.• Work closely with sales, marketing, and finance to ensure customer expectations are maintained.• Arrange and follow up with Technicolor Canada to ensure priority orders are shipped on time and complete. • Analyze mis-shipment claims to ensure data is accurate and provide feedback for finance.• Responsible for maintaining a clean data base of old backorders to ensure they are shipped or cancelled in the system.• In charge of month end and quarter end reporting for finance and sales• Responsible for the transition of accounts to our U.S. counter parts, including training, trouble shooting and daily calls.• Provide back-up and support for vacation and was cross trained in production, and custom packs.

Toronto, Canada Area

Support for the call centre and claims departments. Assisted with payroll, pulled reports for finance. Logged all customer complaints, or new customer requests into Siebel.• Responsible for supporting 10 call centre and claim agents by logging all customer inquiries into Seibel.• Replied and followed through on all email and mail correspondence from clients in a timely fashion.• Compiled month end reports for finance.• Assisted with Human Resources accountabilities: payroll, overtime, sick days, and vacation.• Maintained and organized Yellow pages catalog system

Diploma, Executive Office Administration

Education record