Ashley Lewis Email & Phone Number

Chicago, Il, Us

Doral, Florida, Us

 Led and mentored technical managers overseeing DevOps, SRE, DevX, Cloud Infrastructure, End User Compute, and Service Desk departments, reporting directly to the SVP of IT. Orchestrated the successful greenfield build of Azure tenant, employing Infrastructure as Code (IaC) principles to ensure a streamlined and scalable deployment. Championed cross-functional collaboration to design, implement, and sustain a secure SOC2-compliant environment, ensuring the highest standards of data security and regulatory adherence.

Castle Rock, Colorado, Us

 Led the IT and Cyber Security organization, overseeing Software Development, Help Desk, Desktop Services, IT Security, and local branch operations, with direct reporting to the CFO. Crafted the inaugural IT security strategy, comprising comprehensive strategic and tactical roadmaps, to fortify the organization's digital defenses and safeguard critical assets. Formulated and implemented pivotal policies and procedures, including Incident Response Plan (IRP) and Change Management, contributing to enhanced organizational efficiency and cybersecurity resilience.  Successfully executed the complete deployment of ERP (Oracle NetSuite), IT Service Management (ServiceNow), and HR Information System (Rippling) within the first year, optimizing business processes and enabling seamless operations.

Austin, Texas, Us

 Guided, coached, and mentored a geographically dispersed team of network and datacenter engineers and architects spanning 4 time zones, including India. Accountable for providing 24x7 support for network infrastructure and data centers, housing SaaS solutions catering to automotive dealers and manufacturers. Implemented cost-saving initiatives and reduced IT spending by $2 million annually, while maintaining or enhancing service levels.

Austin, Texas, Us

 Oversaw and coordinated a multifaceted IT department, unifying server, data center, network, database, and telecommunications teams to optimize operational efficiency and service delivery. Enforced and improved compliance with IT General Controls (ITGCs), resulting in the company's relisting on the stock exchange. Established and enforced Service Level Agreements (SLAs) for infrastructure and operations, consistently maintaining compliance with meticulously defined performance metrics. Realized a cost savings exceeding $250,000 within the first year by optimizing hardware and software licensing expenditures.

95877 Bezons, Fr

 Spearheaded a 3-department Solution Delivery organization (PMO, DevOps, and Cloud/Systems Engineering) reporting directly to the COO of the account. Played a pivotal role in the strategic planning and technical project management of a successful migration, transitioning legacy environments to a hybrid cloud infrastructure spanning on-premises virtual machines, AWS, and Azure platforms. Achieved an exceptional reduction of over 95% in server build times by implementing efficient DevOps automation strategies, enhancing workflow speed and overall operational efficiency.

Norwalk, Connecticut, Us

 Managed Windows and Linux Engineers (remote) responsible for build and consolidation of servers. Redesigned build process to include tollgates to ensure solutions delivered with security, resilience, and operational requirements. 50% reduction in ticket resolution time with improved documentation, training, and workflows.

Norwalk, Connecticut, Us

 Managed 16 Middleware Administrators (remote) responsible for support of 1000+ WebSphere, Oracle Application Server, and JBoss instances. Led training and enforced standard operating procedures to improve coverage and support of products.

Paris, France, Fr

 Harnessing my passion for data analysis and mentorship, I cultivated a high-performing team of business analysts entrusted with ensuring precision and comprehensive reporting of Service Level Agreements (SLAs). Spearheaded problem management for account, where I delivered executive presentations outlining service level improvement plans, root cause analysis and corrective actions.

Norwalk, Connecticut, Us

• Managed 4 Linux and VMware Engineers (onsite and offshore).• Responsible for architecture and build of disaster recovery environment for payment card infrastructure. • Improved disaster recovery posture implementing cost efficient architecture.• Led system hardening and documentation for NIST, PCI and corporate security compliance.

Austin, Texas, Us

 Managed IT Department of AIX/Linux Server, Storage, Backup, and Middleware Administrators. Saved $250,000 annually driving consolidation of 10 storage devices into one enterprise SAN. Infrastructure architect for design and build-out of PeopleSoft ERP implementation. Accountable for safeguarding IT infrastructure to meet federal and state requirements, including Information Resources Act (TAC) and PUB1075.

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Master Of Business Administration - Mba

Bachelor'S Degree, Computer Science

Bachelor'S Degree, Computer Science