Launch re-branding marketing campaign and develop pragmatic solutions while communicating with senior management about marketing initiatives and project metrics.• Revamp the company’s brand by creating consistent messaging tailored to our two audiences: Commercial and Government; re-designing the company’s website with an associated 3-month marketing launch plan; and the development of over 100+ white papers, graphics, and internal communications • Pilot 3 engagement initiatives: Client Connections serves as a networking program connecting our diverse Commercial client pool of over 500+, Employee Recognition Program to highlight our internal achievements during telework adherence, and AskSteve which is a social engagement schedule of chats with our team of consultants and our clients across our 4 utilized social platforms to offer our clients quick and responsive answers to their pressing business and financial issues• Manage Communication Interns. Management responsibilities include plan assignments monthly with overviews, deadlines, and expectations; assign monthly Google Analytic courses for certifications upon completion; and develop social media schedule with content development, messaging, and execution plans • Collect and maintain a client database of over 1200+ using SharePoint and our CRM system – MailerLite to organize and create segment groups for targeting email delivery; updates database as needed• Design, test, and deliver all messaging on behalf of the company across all platforms including the website, social media (IG + Facebook), LinkedIn, and all informational materials used to support the advancement of the company• Plan, develop, and manage company's communication calendar incorporating social media schedules, articles and newsletters deployment, website messaging changes, and email blasts for the Commercial and Government Team.

Perform as an Atlanta Hawks Dancer for all home games, and serves as a brand ambassador to the community through participation in community outreach events, sponsorships, and partnerships. Serve as Team Bonding Chair and Uniform Manager. In my duties, I promote team morale and coordinate outside activities for fellowship and bonding. As Uniform Manager, I record and catalogue all 60+ uniform pieces throughout the year. Detailed catalogues are designed and communicated quarterly, and the storage of all items are managed and recorded by me, regularly.

Managed 12 Ford and Lincoln dealership accounts throughout New Jersey, New York, and Connecticut, serving as a corporate consultant focusing on Fixed Operations profitability growth, business traffic management, consumer engagement, and utilization of national service programs • Grow and maintain national program, Lincoln Pick-Up and Delivery, within zone by 2-3% increases month-to-month in addition to managing the #1 Pick-Up and Delivery dealership grossing on average 300 trips per month, (2,151 trips YTD)• Monitor Retail Parts and Sales growth, performing detailed analysis to assist dealerships to maintain a Y-O-Y growth by 5%, reaching a monthly average of $897/Repair Order with $162 Part Sales/Repair Order• Develop and maintain sales and profit tracking report for region, analyzing M-O-M and Y-O-Y growth opportunities for key performance metrics: Retail Part Sales, $/Repair Order, BBT Sales, Close Rates, and Multi-Point Inspection Penetration

MBA graduate with a concentration in Marketing.

• Led a team of 10 graduate students to plan a week of educational development events for Clark Atlanta University's students with specific emphasis on networking, individual branding via social outlets, and professional readiness averaging about 1,000+ students throughout the week of events• Developed and maintained a relationship with corporate sponsors like Regions Bank, HanesBRANDS, Chevron, Union Pacific and other surrounding companies to solicit donations and sponsorships totaling $25,000/year• Managed and planned the Opening Luncheon which served as our welcome event for corporate sponsors, 25+ corporate facilitators, and 75+ Business School Alumni and current students

Led a team of consultants to pitch a pioneering marketing campaign “Educate, Attract, Retain” for the Jeep Grand Cherokee to FCA executives that would drive unit sales at a steady 5% increase between 2016-2020 and serve as a campaign launch into the autonomous sector of the automotive marketplace• Devised and managed a research-driven marketing strategy by conducting secondary research on product line up, YTD unit sales and revenue, target audience analysis, and innovative technological advances• Developed and piloted a market evaluation of Fiat Chrysler’s competition using a PESTAL analysis, market share analysis, and product width/depth comparisons• Constructed a comprehensive financial analysis of FCA brands with a focus on 2015-2016 net sales growth, and assessed the projected success of self-driving technology in relation to projected sales growth

Developed and implemented five new consumer engagement strategies which served as the infrastructure for website updates and SEO strategy focused on driving WoW uplift in conversions based on the implementation of my four pillar analysis: Navigation and Search, Design and Layout, Item Display and Layout, and Communications and Promotions• Created targeted audience strategy and managed a $20,000 business plan for the Champion Brand Ambassadors Program focused on driving and increasing e-commerce traffic by 15% in Q42017• Created a short-term and long-term plan to improve Champion’s digital presence with a focus on brick and mortar, pure play sites, and Champion.com to provide a go-to digital strategy for increasing customer retention through the incorporation of social media engagement, community presence, and brand loyalty

• Partnered with the Marketing Coordinator to create and implement social media campaigns geared towards increasing brand awareness and promoting weekly and monthly events• Created weekly engaging blogs and monitored daily social media analytics including CTR, audience reach, likes, and reposts on Instagram, Twitter, Facebook, and YouTube• Developed monthly content calendars and designed weekly email newsletters to reach 100+ consumers and 20+ partners

• Implemented operations strategies to decrease production turnaround by two hours and increase production intake to 30 orders per week • Assisted with financial reporting, including daily sales and bank deposits of over 35 daily transactions• Led a team of 10 members to reach monthly deadlines of over 50 sales totaling $30,000 per team• Trained four team members in interpersonal communication, and implemented shift-to-shift communication tasks that encouraged communication between management and team members

• Assists in processing and replenishing merchandise and monitoring floor stock• Develop and maintain great customer service relationships with 100+ customers from October to May by providing a friendly environment, retaining solid product knowledge and communicating customer’s concerns with management• Assist in floor moves, merchandising, display maintenance, and housekeeping• Increase weekly sales by $200 by pushing in-store promotions and creating marketing strategies

• Assisted the university’s 8 event coordinator through the planning and execution of all university-related events including commencement, President events, Legislative Football Game, and Regional’s Regents Gala• Developed a training program for new assistants that enhanced their knowledge of proper office procedures and decreased average training time by two days • Maintained data through excel spreadsheets and file confidential information daily• Processed and handled over 15 financial statements and audits for the office’s monthly expenses averaging $50,000