Ashley Serrano Email & Phone Number

- Meeting/exceeding sales, profitability and operational goals- Forecasting/adjusting payroll to maximize productivity and workload- Reviewing/interpreting financial and operational reporting, including store visit and audit results- Attracting, hiring and retaining a diverse team of top talent- Training, coaching and developing direct reports- Ensuring adherence to all Ulta Beauty policies, procedures and standards, including merchandising and visual updates- Prioritizing tasks and managing store workload- Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention- Supporting continuous improvement by implementing company programs and influencing end-user adoption

United States

- Keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned.- Ensuring all tasks are executed as planned and product is available for purchase.- Contributing to an inclusive environment that supports teammates, peers, and the internal and external guests served.- Participating regularly in ongoing training, including timely completion of daily digital trainings, to enable continuous professional development and drive sales performance.- Completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty’s technology and best practices.- Ensuring assigned work area is replenished, signed, and faced, and ensuring testers are available- Executing other operational tasks as directed.

- Assigned to unload supply trailer once it has arrived at our facility - Manage 16 cart set up with proper aisle forms on each cart with corresponding palettes before the team of 7 arrives- Organize 1200-2000 merchandise from supply trailer to designated carts with corresponding aisle and bay number- Consolidate overstock during pack down while restocking merchandise in designated aisle and bay- Prioritize aisle to look presentable and easy for customers to find merchandise

San Francisco Bay Area

- Maintained programmatic support for our customer-facing events/workshops including managing scheduling participant communications and follow up- Supported internal meetings (e.g. research critique meetings) including taking meeting notes and following up on Slack channel- Produced weekly newsletter and team communications - Directed team socials and volunteer time off- Managed daily Slack channel interactions and postings- Assessed UE Org, and combined or deleted duplicate accounts on sign-up forms- Prepared and presented quarterly incentive reports during the town hall meeting- Scheduled UX data research groups for interviews and feedback for our cross-functional teams

San Jose, California, United States

- Deliver friendly and efficient service to ensure a pleasant dining experience for all guests- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods- Maintained a clean and restocked condiment station from beginning to end of the shift- Optimized bar and food revenue by suggesting new items, giving detailed descriptions of the taste of each item- Thrived within high-volume environments, serving up to 125 guests per shift

Sunnyvale, California, United States

- Administrated new employees by adding them to the work system while updating the directory- Analyzed over 8,000 files for unreported truck haulers and drivers through the trucking site- Organizing all the client files in alphabetical order for easier access- Coordinated team of 4 to split and review 1,000 client files per week- Managed the monthly ordering and restocking of supplies for the office- Proficient in computer skills related to secretarial work

Certificate, Data Analytics

Activities and Societies: Programs used, Excel, SQL, Tableau, Google Slides/Sheets/Drive, etc.Year Up is an intensive, competitive.

Some College, Psychology

During my time at Mission, I finished my general education which was English, Business Communication, and Art. This lead to furthering my.

High School Diploma