Ashley Metzger Email & Phone Number

La Grange, IL

• Answers Support Center phone and directs calls accordingly
• Greets Support Center visitors and directs them accordingly
• Composes and produces business correspondence, reports, and edits documents as needed
• Marketing duties including creating promotions for online platforms, responding to online reviews and posting on social media to generate sales revenue
• Taking photos for marketing material
• Ordering paper materials such as menus, posters and flyers for stores as needed

Greater Chicago Area

• Provide quality service to customers
• Supervise server staff to ensure events run smoothly
• Provide training and instruction to new hires
• Often serve as liaison between clients and management during events
• Sign off on all closing procedures for servers

Naperville, IL

• Responsible for maintaining relationships with guests to ensure repeat business
• Assessing the guests needs and providing service accordingly
• Resolving any conflicts that arise in a way that benefit both the company and the guest
• Various office tasks including handling phone and email inquiries, preparing front office reports and recording and relaying messages accurately
• Responsible for training new hires

Chicago, IL

• Utilized social media to advertise for upcoming fundraising events for a non-profit organization
• Worked remotely with the project coordinator to create a strong online presence
• Created digital and print promotional items for upcoming fundraisers

Bloomington/Normal, Illinois Area

· Greeted customers upon arrival· Handled phone and email inquiries· Cash handling· Managed cash deposits

Bloomington, Illinois

· Processes merchandise to be floor ready and maintains back room and under stock to brand standards· Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase· Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process· Executes floorset or inventory.

Bachelor Of Arts (B.A.), Sociology

Business Administration

General Studies