-Utilize a variety of systems to track deliveries, record restaurant sales, analyze customer account activity, and troubleshoot customer account issues -Prioritize and respond directly to customer questions and concerns via phone and email-Manage a high-volume of in-bound calls and quickly respond to social media posts

-Contributed leadership through training 15 new employees and reviewing schedules -Taught guest satisfaction requirements and menu knowledge training -Accurately handling cash and credit card payments

-Answered calls with excellent phone etiquette and directed their call -Accurately maintained, scanned, and filed gas receipts, service charges, and parts purchases logs as well as keeping precise payment records and cash drawer records-Providing professional email correspondence with staff and customers

-Kept detailed inventory logs of all movies checked out and returned -Used organizational skills to alphabetize and categorize movies-Effectively managed financial records

-Used teamwork to quickly serve large parties and keep bills accurate and organized -Efficiently multi tasked to ensure guest satisfaction using excellent problem solving skills and teamwork

-Retrieved and delivered mail to the correct person -Created professional documents using Microsoft -Scanned and faxed paperwork while maintaining confidentiality