• Research and identify solutions on UltiPro related problems, provide technical guidance and support to the users across the company• Onboarded 100+ contractors & temporary employees• Managed the UltiPro ticket system, resolved approximately 20 user issues and closed out their tickets per day• Proactively identify and resolve issues related to data and implement solutions• Active participation in implementation of UltiPro modules• Maintains strictest confidentiality in all… Show more • Research and identify solutions on UltiPro related problems, provide technical guidance and support to the users across the company• Onboarded 100+ contractors & temporary employees• Managed the UltiPro ticket system, resolved approximately 20 user issues and closed out their tickets per day• Proactively identify and resolve issues related to data and implement solutions• Active participation in implementation of UltiPro modules• Maintains strictest confidentiality in all work aspects and ensures continuing data integrity Show less

•Provide relationship selling products, services and solutions by getting to know customers and helping solve their unique end to end needs•Utilize all relevant sales tools to drive profitable growth•Ask lifestyle questions to thoroughly understand customer needs, in order to offer relevant services, solutions, and accessories so customer can make informed decision to complete their purchase•Handle money, provide stellar customer service and satisfaction, whilst extending suggestive… Show more •Provide relationship selling products, services and solutions by getting to know customers and helping solve their unique end to end needs•Utilize all relevant sales tools to drive profitable growth•Ask lifestyle questions to thoroughly understand customer needs, in order to offer relevant services, solutions, and accessories so customer can make informed decision to complete their purchase•Handle money, provide stellar customer service and satisfaction, whilst extending suggestive selling practices•Train New Hires•Understand comprehensive knowledge of store shrink plan and execute them when necessary•Attend all required training and meetings and participate by providing value-added feedback on standard operating procedures Show less

•Processing of semi-monthly salaried and hourly payroll in conjunction with The State Accounting Office•Processing personnel transactions via PeopleSoft HCM•Manage employee leave and FMLA • Educate employees about new employment laws, workplace confidence, and morale building techniques. •Conduct interviews to meet staff needs•Recruitment Outreach to prospective employees•On-boarding of new hires•Conduct trainings and presentations on human resources related topics… Show more •Processing of semi-monthly salaried and hourly payroll in conjunction with The State Accounting Office•Processing personnel transactions via PeopleSoft HCM•Manage employee leave and FMLA • Educate employees about new employment laws, workplace confidence, and morale building techniques. •Conduct interviews to meet staff needs•Recruitment Outreach to prospective employees•On-boarding of new hires•Conduct trainings and presentations on human resources related topics for Onboarding•Off-boarding and exit interviews of terminated employees•Utilize E-Verify and Verifications of Employment•Preparation and maintenance of HR files•Improve Employee morale, engagement, and employee relations via the agency’s Spirit Committee Show less

•Managed a team of employees; updating and timekeeping of timesheets, processing payroll, assign daily tasks to team•Approve/Denied leave requests•Scheduled, coordinated, and conducted interviews•Scheduled meetings and travel accommodations•Conducted trainings and presentations on human resources related topics for Onboarding•Maintained confidential Human Resources files•Process bank changes and change of ownership for programs •Made travel arrangements for… Show more •Managed a team of employees; updating and timekeeping of timesheets, processing payroll, assign daily tasks to team•Approve/Denied leave requests•Scheduled, coordinated, and conducted interviews•Scheduled meetings and travel accommodations•Conducted trainings and presentations on human resources related topics for Onboarding•Maintained confidential Human Resources files•Process bank changes and change of ownership for programs •Made travel arrangements for management and staff•Served as the Lead Administrator; ordered supplies, organized and maintained office supplies inventory and filing system•Completed requisition process for the purchase of supplies, travel, shredding and other items through the State PeopleSoft & Concur Solutions System. Submitted Purchase-Card Reconciliation Report.•Served in various customer service roles: receive and refer phone calls; greet and direct office visitors•Provided resolution to customer concerns and issues that arise.•Verified eligibility through appropriate documents and contacted consumer's employer, education institution, and any other third-party entity that may verify eligibility; and applied eligibility policies accordingly.•Executed special events and projects that enhance employee morale Show less

• Properly processed unemployment insurance claims in a timely manner• Provided comprehensive career services• Conducted classes and effective workshops on career planning and job search skills• Assisted clientele with resume building• Collected and reviewed data to make accurate and efficient decisions about unemployment insurance claim benefit disbursement• Interpreted and complied with government related policies and procedures for successful completion of program… Show more • Properly processed unemployment insurance claims in a timely manner• Provided comprehensive career services• Conducted classes and effective workshops on career planning and job search skills• Assisted clientele with resume building• Collected and reviewed data to make accurate and efficient decisions about unemployment insurance claim benefit disbursement• Interpreted and complied with government related policies and procedures for successful completion of program requirements• Utilized Peoplesoft Show less

•Provide relationship selling products, services and solutions by getting to know customers and helping solve their unique end to end needs•Utilize all relevant sales tools to drive profitable growth•Ask lifestyle questions to thoroughly understand customer needs, in order to offer relevant services, solutions, and accessories so customer can make informed decision to complete their purchase•Handle money, provide stellar customer service and satisfaction, whilst extending suggestive… Show more •Provide relationship selling products, services and solutions by getting to know customers and helping solve their unique end to end needs•Utilize all relevant sales tools to drive profitable growth•Ask lifestyle questions to thoroughly understand customer needs, in order to offer relevant services, solutions, and accessories so customer can make informed decision to complete their purchase•Handle money, provide stellar customer service and satisfaction, whilst extending suggestive selling practices•Train New Hires•Understand comprehensive knowledge of store shrink plan and execute them when necessary•Attend all required training and meetings and participate by providing value-added feedback on standard operating procedures Show less