Ashley Heller Email & Phone Number

Ridgefield, Ct, Us

Walldorf, Bw, De

• Manage three key product portfolios, ensuring they align with the overall company strategy and objectives.• Drive cross-functional collaboration across a global team to ensure timely and high-quality product delivery.• Apply change management principles to facilitate smooth transitions, ensuring teams are aligned with new processes and goals.• Work closely with product managers, stakeholders, and leadership to develop and implement product roadmaps.• Regularly analyze and report on portfolio performance, identifying opportunities for optimization and efficiency improvements.• Ensure that product initiatives are aligned with market demands, customer needs, and business goals.• Utilize strong communication and leadership skills to motivate and engage diverse teams across multiple time zones.

Walldorf, Bw, De

Created and implemented change management strategies to drive greater proficiency and faster adoption of internal changes to achieve increased benefit realization, value creation, and return on investment. Examined scenarios measuring the potential impact of internal changes in the organization.● Collaborated with diverse and dynamic stakeholders across SAP to drive orchestration and execution of NA Customer Success Transformation Initiatives.● Coached senior leaders and executives through integration of change management activities including monitoring progress by defining and measuring key performance indicators.● Defined Strategic Value Framework and structured methodology to manage transformation process and establish performance benchmarks and actionable deliverables.● Prepared clear and concise presentations to top level management and SAP executives on improvement of value realization activities, business processes, KPI measurements, program governance, as well as project planning and execution.

Waldorf, De

Lead organizational readiness across a portfolio of SAP Ariba solutions and the Ariba Network, collaborating with internal and external teams, Sales & Marketing, R&D, Operations, Product Marketing, Professional Services, Support, and Educational Services.● Successfully transitioned Globalization efforts into regional oversight programs to effectively collaborate and execute on cross-functional timelines with key stakeholders.● Collaborated to build an early adoption methodology model for integration of major innovations.● Facilitated strategic planning exercises for post-release discovery adoption.

Waldorf, De

Led a global team of Change Management consultants assisting customers with Ariba implementation including the people side of change process and technical impacts associated with new software adoption.● Supported SAP Education Sales team in scoping and selling change management and custom training services, ensuring customers received sufficient support, ensuring maximum success.● Managed team logistics, including pipeline and calendar, ensuring availability of appropriate consultants to support customers.● Managed escalations when internal or external customers were dissatisfied.

Waldorf, De

Worked with highly regulated organizations in creating and executing Change Management and Training plans to support successful deployments of SAP Ariba. ● Led SAP Ariba change management plan development and execution for 10+ retail, pharmaceutical, manufacturing, and telecommunications clients through training plan development, drafting and delivery of stakeholder communications, support structure planning, and impacted audience mapping. ● Worked with global customers ensuring needs were met across all regions.● Provided project management for all change management engagements, including project timeline adherence, management status reporting, resource allocation planning, and issue resolution throughout the project lifecycle. ● Developed and delivered custom SAP Ariba training programs for 20+ unique clients, including the creation of quick reference guides, Train-the-Trainer programs, recorded demonstrations, and audience-specific courses. ● Conducted SAP Ariba standard project team pre-implementation functional and configuration training for unique clients and partners across all Ariba OnDemand solutions.

Waldorf, De

Supported customers through initial phases of deployment and design all the way through product launch and training. ● Built and maintained end user-friendly functional requirements documentation for complex cloud migration customers.● Led work sessions to understand current processes (sourcing, contracting, buying, supplier management, and invoicing) to aid customers in recognizing capabilities available in the On-Demand tool.● Worked with legal, contracts, supply chain, and other departments to ensure their needs were being met in the creation of the new processes and system to facilitate user acceptance.● Led testing and helped create a user adoption plan.● Migration planning ensured important documents were accounted for and carried forward to the On-Demand solution.

Walldorf, Bw, De

• Mentoring– Supported new hires in navigating the onboarding process and getting involved • Analyst– Monitored metrics to show areas requiring modifications• Program Management- Piloted a new program to further new hire engagement

Waltham, Ma, Us

•Specialized in Strategic Sourcing and Procurement Excellence initiatives• Administered SAP Ariba Sourcing and Spend Visibility focused on adoption, spend leverage and supplier reduction •Led deployment of contract management software with focus on corporate centralization of agreements for Legal and Global Procurement. •Trained procurement professionals on SAP Ariba applications •Developed a custom taxonomy for direct materials in Ariba Spend Visibility to enhance the line of sight into spend by commodity and enable strategic sourcing activities•Practical Process Improvement project (PPI) to reconcile sourcing and finance savings metrics•Contract review as well as negations

Arlington, Va, Us

•Managed business needs for 165 person cost center with 150 million dollar budget•Planned and managed department budget•Forecasted and tracked expenses for the year•Provided financial support (including basis of estimate) to multiple proposal efforts

Arlington, Va, Us

•Performed range of purchasing functions from micro buys to orders over $200K•Gained experience in subcontracting through the program STARS•Organized, ran, and followed up on pursuits from level of interest through proposal state

Arlington, Va, Us

Master Of Business Administration (Mba), Organizational Behavior Studies

Bs, Operations Management And Economics