Ashley Hernandez Email & Phone Number

United States

- Efficiently completed online and in-store orders during the high-volume holiday season, ensuring accuracy and professionalism under pressure.- Assisted customers daily through clientele systems, offering personalized services to enhance customer loyalty and satisfaction.- Mentored new team members on Point-of-Sale operations, management expectations, and sales strategies to meet store goals.- Shadowed management during creative events to engage customers through interactive brand experiences, driving interest and sales.- Ensured adherence to visual guidelines by maintaining a clean counter and consistently updating displays to reflect current trends and promotions. Including poster displays, seasonal events, and weekly promotions.

United States

- Gained hands-on experience in sales operations by assisting walk-in clients and managing scheduled appointments. - Consistently met and exceeded daily sales goals through personalized recommendations and product knowledge of various brands Sephora carries.- Developed strong communication and interpersonal skills by connecting with diverse clients to understand their needs and build trust. - Enhanced customer service skills by creating positive, tailored experiences that foster client loyalty and satisfaction.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Activities and Societies: American Marketing Association | Women in Business | DanceWorks- Successfully completed a diverse range.

Associate Of Science - As, Business Administration And Management, General, Summa Cum Laude

- Successfully completed my Associate’s Degree during the COVID-19 pandemic, demonstrating exceptional adaptability and perseverance.