Ashley Gillespie Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists available in 50+ languages all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all.Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally.

San Francisco, California, Us

Modern Health is a global mental health benefits solution for employees. It covers the full spectrum of mental well-being needs through both evidence-based technology and professional support within a single platform, so that mental well-being is accessible to an entire workforce

San Francisco, Ca, Us

The Success League is a consulting firm that helps growing businesses plan, build and expand their customer success teams. The team's expertise spans Account Management, Professional Services, Technical Support and Success Operations. We can do anything from a single training session to recharge your team, to setting up a Customer Success organization from scratch.As an advisor, I mainly develop content from the account management and customer success management perspective. Co-created 2018 training programs and host training sessions for customer success professionals.

San Francisco, Ca, Us

Stackla is the world’s smartest visual content engine, helping modern marketers discover, manage and display the best earned and owned content across all their marketing touch points — from ads and emails to websites and commerce.

San Francisco, California, Us

Senior, founding member of a newly established account management team. Responsible for strategic relationships with the largest, key accounts - representing over $3 million in annual revenue. Partner with strategic CSM to drive technical projects which garner extended retention and revenue growth.

San Francisco, California, Us

You use G Suite so you can have one system for everything related to your business. Copper is the CRM for G Suite, so it seamlessly integrates with Google Sheets, Docs, Slides, Calendar, Inbox and Gmail, so using your CRM is just as easy as the tools you already use everyday.Pivotal hire to introduce a revenue focus to a technical customer success program. Developed new systems and processes to support strategic expansion and reduce churn.

New York, Us

First account management hire and employee number 40. Responsible for company-wide expansion revenue as well as customer retention. Established all team processes and created/executed customer engagement strategy. - Managed stakeholder relationships and engagement across entire base of enterprise accounts for 1st year until subsequent hires were onboarded. - Led and closed the company’s largest contract expansion to date.- Executed company’s first 2-year renewal. - Established all account management standards and practices including workflow, style, and contracts.- Trained and on-boarded 2 subsequent hires, as well as actively manage junior account manager responsible for expansion revenue.- Designed and implemented new client training and onboarding program.- Onboarded and trained all new clientele.- Partnered closely with product and engineering groups to deliver customer feedback/requests to influence product roadmap.- Drove account growth with a consultative approach of cross-selling new functionality. Partnered with client success team to encourage platform engagement and provide continuous training. - Executed on-site QBR and roadmap presentations globally. - Nurtured executive level relationships with clients such as Uber, Delta Airlines, Nordstrom, Dropbox, Emirates, and Zappos.

New York, Us

Sparkcentral is the only customer engagement platform for enterprises that unifies social, mobile, cloud and contextual data to proactively deliver personalized and engaging customer experiences. Customer service teams use our software to efficiently handle large amounts of inbound inquiries in a fast and structured manner.

Denver, Colorado, Us

Jazz provides SaaS-based hiring software for businesses to post jobs, track applicants, and recruit easily. Currently, The Resumator is the fastest growing recruiting software with over 3,000 customers.- Key hire for initial account management team, responsible for building account management processes.- Led bi-coastal team to eliminate $1,000,000 worth of risk from customer base Q1 2015. - Achieved 110% of annual agreement quota in Q3 and Q4 2014.- On-boarded and trained 11 subsequent team hires.- Drove client engagement through proactive daily outreach.-Onboarded and trained new clientele. Provided ad-hoc training and implementation throughout client lifecycle.- Managed and executed monthly client visits for on-site training and consultation.- Designed and executed highly successful marketing campaign that led to highest Twitter engagement in brand history #ILoveTheR. - Awarded performance-based, company wide "Performer" award - Q3 2014.- Awarded Totango Customer Hero Team Award 2015.- Key customers include: EAT24, Kareo, Munchery, The Honest Company, Totango, Envoy, Vendini.

San Francisco, Ca, Us

•Assistant to the EVP of Global Marketing. Managed calendar, travel, and expenses. Produced weekly product and retailer PowerPoint presentations for domestic and international business partners.• Supported product marketing team in planning product launches. Produced product communication relating to marketing position, formula, and packaging direction.• Assisted in creating and updating marketing plan for sampling and promotional programs. Created and managed product boards and materials for promotional and sampling projects.• Tracked and managed disbursement of marketing samples and all supporting material for forecasting.• Managed marketing event logistics for GM, Marketing, and Education conferences for 150+ attendees.

• Supported executive assistant to the President and CFO in daily office management tasks during the preparation and execution of $3.1 billion acquisition by Apache Corporation.• Facilitated the opening of a second office during due diligence period of merger, managed both offices simultaneously. • Managed organizational efforts of several internal and external audits.• Maintained corporate files, including highly confidential merger documentation.• Conducted invoice processing and accounting data management, including monthly revenue input.

Designed & taught English lesson plans to children aged 5-14. Creatively taught English through theater & play. Received an introductory TEFL certificate.

Vancouver, Bc, Ca

Position held as a student at University of Colorado. Assisted customers with skin and hair care products and regimens. Maintained store merchandising and cleaning standards. Maintained a minimum average sale of $35 and monthly sales of $35,000. Opened and closed POS registers for selected shifts. In-depth product and ingredient knowledge, including sourcing and usage.

Sociology Internship for University of Colorado. Assistant to the Preventative Education department. Prepared and assisted in presentations pertaining to sexual assault prevention. Coordinated the preparation and execution of the 2009 Canine Classic fundraiser.

B.A., Sociology

Italian