Ashley Crick Email & Phone Number

Greater Nashville Area, Tn

• Global Service Delivery and Process Integration Team o Focused on process improvement projects related to Service Management Framework initiative o Cross-trained with the leader of the Server and Storage Review Board to understand and improve the processes used to manage and deliver Windows servers and disk storage clients. Led the Server and Storage Review Board weekly meetings where all requests were reviewed and approved or rejected o Led the Engineering Workstation Deployment to 150 end users. Developed SER paperwork for the Engineering Workstation purchase as part of the Desktop Productivity Initiative. Developed the schedule for workstation imaging and end user deployment o Researched and documented export control guidelines related to computer equipment and encryption technology. Provided new awareness for management along with documented processes for employees that export technology and those who travel out of the country• Laboratory Information Management System (LIMS) Team o Cross-trained to provide support and small enhancements o Studied VGL programming language needed to extend Sample Manager to meet specific company needs o Worked with co-worker to upgrade environmental LIMS to new release o Provided second tier support for problem tickets

• Taught Math and Cognitive Learning Skills (Brain Skills)• Incorporated Industrial Engineering by using 5S for the Brain Skills programo Standardized instructor kits, student folders, homework folders, and the instruction schedule

• Improved the delivery process and decreased stock cycle time o Aided in the creation of a model that simulated the stock fluctuations in the distribution department o Conducted time studies for car delivery and van routes o Conducted over 700 experiments with the simulation model based on stock lot utilization, stock lot capacity, number of car deliveries, and the different van routes o Used Design of Experiments to give optimal solutions for reducing stock cycle time and reducing manpower

• Project champion for Lean Six Sigma Green Belt Project “Mill Inventory Reduction” (Monthly savings: $20,000)o Created a computer generated schedule in VBA for the routers linked to the master production schedule in order to optimize the amount of on-hand inventory required at any given timeo Standardized layout of materials by removing mobile carts and replacing them with stationary racks with magnetic labels for every part• Aided in Lamination Kaizen Events• Time Studies/ Process Mappingo Performed process mapping and time studies on new and existing models in order to maintain a bill of labor