Ashley Hilgemann, Pmp Email & Phone Number

Milwaukee, WI, US

Brookfield, Wisconsin, United States

• Manage Small Business Special Accounts (SBSA) audit remediation and initiatives. Audit Remediation
• Managed tight timeline to successfully remediate Canadian audit major. Led team to efficiently publish the SBSA process document and methodically implement a quality assurance process. o Recognized for organizing the.
• Managing project to document 50+ procedures for audit minor. Application Implementation and Automation
• Managed implementation of long-overdue portfolio management system. o Tested application based on requirements, reported issues, and provided input for enhancements.o Managed decommissioning and archiving of the old.
• Creating straightforward, automated solution for newly acquired data validation work.

Brookfield, WI

• Managing remediation for procedure documentation project for Canadian based internal customer, based on successful history of managing difficult and complex projects. o Project assignment based on commendation for.
• Managed project to align and document 60+ procedures for newly acquired line of transportation finance business.
• Transformed inefficient and manual loss mitigation processes into automated, tiered approval, standardized paperless operations, generating $75,000 in annual savings through reduction of overtime, audit preparation and.
• Led project to remedy multiple on-going, highly visible, non-compliant quality assurance issues. Conducted detailed root cause analysis to develop and implement validated solutions aligned to current practices.

Waukesha, WI

• Led product documentation portion of complex, expedited Annual Renewal Communication project necessitated by passage of ACA (Affordable Care Act).
• Recruited and led an employee project team to manage internal communications and activities for 2014 United Way campaign solicitation.

• Led project team involved in contract negotiation and execution with Walmart and CVS to deliver 1,500 branded customer events during Open Enrollment Period.
• Led effort to add CVS MinuteClinics to Humana provider networks, which enabled customers to achieve up to 80% savings on medical treatments.

Milwaukee, Wisconsin, United States

• Managed rate filings for multiple product line for companywide initiatives.
• Served as liaison between cross-departmental projects and outside auditors.

Milwaukee, Wisconsin, United States

• Led effort to consolidate individual medical plan premium rating factors from multiple, disjointed workbooks into a single cohesive workbook.
• Optimized team’s ability to accurately create rate filings, test premium rating factors and adjust premium rates.