Ashley Humpherys Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Headquarters In New Jersey

Headquarters In New Jersey

West Jordan, Utah, United States

Provided data analytics for the Operations side of the business including Transportation and Logistics. Created visualizations of key KPI’s for stakeholders.

American Fork, Utah, United States

Create and maintain the written Knowledge Base content. Implemented a new system for storing and maintaining the Knowledge Base content. Create and deliver content for training webinars.

American Fork, Utah, United States

Created and maintained Support tracking metrics, dashboards, and DataSets. Created reporting for C-Level Executives. Assisted with scheduling and maintaining coverage of holidays and weekends. Trained new employees on the processes to perform well as well as coaching on how to solve complex customer asks. Provided training to customers on best practices when using Domo as well as tips on how to use Domo to its fullest potential to benefit their business.

American Fork, Ut

Provided technical support to Domo customers. Responsible for resolving open trouble tickets, reproducing reported issues then submitting them in Jira, and documenting actions taken to resolve issues. Tracked open trouble tickets until the problem is resolved. Was in charge of some of Domo's largest Premium clients such as L'Oréal, Walmart, and Fidelity as their named Support Representative.

American Fork, Utah, United States

Assisted potential Domo customers who had signed up for a free trial. Helped them get to know the Domo platform, connect their data, transform their data, and create visualizations to display their data.

American Fork, Utah, United States

Provided technical support to Domo customers. Responsible for resolving open trouble tickets, reproducing reported issues then submitting them in Jira, and documenting actions taken to resolve issues. Tracked open trouble tickets until the problem is resolved.

Orem, Ut

Researched accounts that were stagnant in the process of acquiring Permission to Operate. Contacted the necessary departments and individuals in order to obtain what was needed to move the account forward in the process. Managed over 500 accounts at a time. Contacted customers weekly, updated them on the status of their account, and moved the accounts forward in the process.

Orem, Ut

Managed the Service Desk by completing returns, assisting customers at the register, and handling customer complaints. Ran the front end of the store, including managing cashiers. Helped customers out on the floor to find what they need.

Logan, Ut

Monitored girls with eating disorders to prevent self-harm and to promote proper behavior. Taught appropriate relationships with food. Maintained rapport with the clients to create a safe environment.

Logan, Ut

Held keys for the store. Maintained the safe and cash drawers containing $3,000-$5,000. Managed and trained team members to provide quick and accurate service. Responsible for customer satisfaction.

Logan, Ut

Took customer's drink orders, and rung them up at the register. Prepped all ingredients for the Salad Bar and specialty foods for the cooks. Baked all of the goods for the Bakery. Kept food stocked at all times.

Jackson Hole, Wyoming

Drove customers on covered wagons to a dutch-oven dinner and western show. Fed and cared for the horses. Prepped and cooked the food prior to the show and helped serve it throughout the evening.

Salt Lake City, Ut

Helped interview bands on air. Participated in live radio broadcasts from different locations all over Utah. Picked up band members from the airport and brought them to the station. Attended concerts to interview the bands.

Orem, Utah

Assisted with surgeries. Cleaned and sanitized exam rooms and surgical tools using the Autoclave.

Orem, Ut

Conducted political and customer satisfaction surveys over the phone.