At Wow Lighting and Controls, my role as the initial point of contact is crucial for ensuring a smooth and positive office environment. I balance various tasks daily, including managing office inventories, responding to inquiries, supporting project management, and creating internal communications. My efforts help keep our teams engaged, our operations efficient, and our clients delighted.Leading the social committee and organizing team-building and community fundraising events are some of my most rewarding responsibilities. These initiatives greatly enhance team morale and engagement!I also play a key role in facilitating cross-departmental communication, ensuring a clear and consistent flow of information. My organizational skills come into play as I streamline processes, coordinate calendars, and support HR with onboarding and client inquiries. Ultimately, my focus is on fostering a positive, productive, and collaborative work environment.

Efficiently managed and executed project quotations, providing accurate and competitive pricing for lighting and control systems. Collaborated closely with sales, technical teams, and clients to ensure project specifications and requirements were met with precision and efficiency.Key Highlights:Collaboration: Worked seamlessly with sales and technical teams to gather project requirements and deliver tailored solutions.Client Interaction: Maintained strong relationships with clients, addressing inquiries, and providing detailed information on product specifications and project timelines.Project Management: Managed multiple quotation projects simultaneously, ensuring timely and accurate delivery of quotes.

Working with a team of international executives, I put together travel & event itineraries and managed the appointment calendars for up to 30 events per month. Through coordinating international bookings, pre-event meetings, detailed minutes, and book sales, I kept my executives organized and prepared! At the agency office I provided CRM database updates, detailed weekly reporting and administrative support.

As a virtual assistant, I responded to towing inquiries and organized timely dispatch to the general public, commercial sector and government clients throughout the city of Edmonton, while helping the management team with general bookkeeping and invoice documentation.

Working alongside specialty sales teams and engineering firms, I put together sales proposals and technical documents for our clients in mining and aggregate sectors. Additionally, I was responsible for maintaining Welco's detailed document control system, assisting with CRM database management, and providing backup support for the accounting department.