⚡️ Ashley Moss ⚡️ Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

We provide solutions for local businesses across all sectors. Specialising in CloudPBX / PABX (multi-vendor), carriage services including Converged Voice & Data, Call and Speech Analytics/Recording, Cyber Security and Mobile Device Management (MDM)

Responsible for ensuring the teams successful acquisition of new Optus SMB customers through lead generation, networking and canvassing. I oversee the end to end customer on boarding process and provide assistance in building market position by locating, developing, negotiating and closing new business relationships.Sales Manager of the Year 2016, 2017 & 2018

Effectively managed a portfolio of 150-200 Vodafone SMB customers by consistently exceeding KPI's for both growth and retention. Working closely with two Personal Service Managers to ensure customer satisfaction and minimal churn were achieved within the portfolio. Exceeding overall expectations for revenue and account profitability were the keys to my success in this position. Awarded Annual Sales Achiever for 2011 & Vodafone Hero Q4 2011.

A primary focus on customer retention through negotiation of renewed customer agreements. This role required a high level of cross selling and securing new business opportunities through a successfully demonstrated referral program.

Lead a small team of up to 10 consultants who were responsible for making outbound calls to existing customers, increasing customer base and revenue through the sale of various telecommunications products. Running daily meetings, motivating staff, organising incentives and ensuring staff exceed their KPI's. Putting forward ideas for future products and campaigns.