Ashley Jameson Email and Phone Number

-Used strategic planning to develop curriculum in coordination with content and senior leadership teams-Heavily contributed as a valuable team member to create curriculum and take on various tasks and responsibilities-Demonstrated capability managing multiple project and meeting deadlines-Customized data spreadsheets to meet the needs of different departments in the school and district -Managed and maintained a learning management system for learners to access assignments and feedback-Planned, created, and delivered highly effective trainings using multiple technology platforms-Conducted one-on-one coaching with learners that required customized training tailored to various learning types-Conducted performance gap analysis to assess current learner needs based on organization goals-Documented various data points with extreme accuracy for strict compliance records-Assisted with implementation of a supplemental training program that resulted in measurable performance improvements among learners

-Developed a long-term strategy for curriculum in the classroom-Implemented high-impact trainings using multiple technology platforms for learners of all ages-Tracked learner attendance and progress and delivered various data points to the agency director-Designed and developed performance evaluation forms for quarterly reviews-Implemented effective supplemental teaching resources to enhance learner performance

-Conducted administrative and legal tasks while maintaining client confidentiality-Created and delivered educational materials to over 20 statewide partner organizations-Analyzed grant reports from partner organizations and submitted analyses to state government departments-Created and managed a calendar for on-call advocates scheduled to work a 24-hour crisis phone line-Balanced a fluctuating load of tasks between administrative and customer service duties-Maintained long-term professional relationships with stakeholders in the community

-Provided case management services to clients in a residential shelter environment-Managed a crisis phone line and provided prospective residents with resources and strategies while on the waitlist-Maintained a confidential log of client needs and the community services and resources they received-Demonstrated a high level of professionalism and crisis de-escalation -Assisted in the training and onboarding of new employees, interns, and volunteers-Identified and prioritized tasks, individually and as part of a team, in order to efficiently and effectively meet the needs of clients