Q3 2024- 135% of quota attainment Q2 2024- 120% of quota attainment Q1 2024- 127% of quota attainment

- 2023 Presidents club for top performer in North America for Costa Rica trip in 2024 - Q4 2023: 300% quota attainment, highest performing rep- Q3 2023: 150% quota attainment, highest performing rep- Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels- Maintain active engagement with new and existing leads through creative and personalized follow-up- Conducting research on industry trends, competitors, and target markets to identify new opportunities.- Maintaining accurate and up-to-date records of leads, activities, and interactions in the Customer Relationship Management (CRM) system.-Collaborating with the sales team to share insights, provide feedback, and align on strategies to achieve sales quota.-Providing regular reports on lead generation activities, conversion rates, and other key performance metrics to track progress and identify areas for improvement

- Q2 2023: 250% quota attainment, highest performing rep- Q1 2023: 280% quota attainment- Responding and completing high-level qualifications from live web chats, contact us pages, content and marketing events as well as many other lead sources used to generate interest in all Shopify Products - Creating a positive and valuable first impression to merchants by providing an unrivalled merchant experience- Maintaining active engagement and outreach with new and existing leads through our CRM, Salesforce- Triage and connect inquiries to the appropriate Sales Reps by conducting high-level qualifying conversations with the prospective merchant

- Undergraduate Teacher's Assistant for Introduction to Business Course at the Lang School of Business and Economics.- Manage and facilitated a weekly seminar as well as grading and assisting over 60 students over the course of a four months.

- Provide sales support to the Channel Heads, Regional Vice-Presidents, Business Development Managers and Mortgage Specialists by responding to inquiries regarding products, processes, administration, etc., within the specific service level agreements.- Provide coaching, training, problem resolution for general/escalated inquiries and participate in day-to-day workflow- Work with senior sales management to coordinate events from an event management/event planning perspective. This includes the immediate sales team, but can also involve stakeholders from our primary distribution channels - Financial Advisors and Mortgage Brokers- Work closely with the VP Sales and AVP of Sales Enablement to drive out specific technical and non-technical initiatives

- Managing a territory of retailers (up to 60 retail locations)- Developed and managed relationships with buyers - Creating Forecast orders to help to purchase guide the amount of inventory with needed on hand for retailers- Category Management: creating Planogram, displays, and special in-store promotions

- Working alongside the Vice-President of Sales - Preparing Business Reviews (overview all of sales data)- Becoming the brand manager for one of the key brands, creating a relationship, and working closely with the brand- Creating order forms prebooks and sell sheets from vendors to retailers- Creating Forecast orders to help to purchase guide the amount of inventory with need on hand- Category Management: creating Planogram, displays, and special in-store promotions- Managing a territory of retailers (up to 60 retail locations)- Re-branding and creating the Education Portal - Curating content and running Social Media Platforms

- Obtained orders via phone, fax, and email and enters the orders into the AS400/Webseries system.- Assisted customers with all product and sales queries and complaints.- Handled inbound calls and inquiries.- Performed back order maintenance and processes back orders through outbound calls to our accounts.- Processed any authorized credits for accounts through the AS400/Webseries system.- Provided the highest level of customer service to all standard and specialty accounts.- Builds and maintains customer relationships.