• Manage, coordinate, enforce MAP (minimum advertised price) and MSRP programs for all brands and channels for NorthAmericas. Web auditing and research. Full case management of violations & communication of violations to sales management team and accounts. • Manage both distributor & authorized dealer programs and processes. Facilitate updates, contract revisions, and organizing of all Agreements. Responsible for approval of all dealers’ authorization, communication, and initiatives associated with programs. Ensure approved contracts & dealer lists are in place to fulfill controlled distribution as it applies to MAP & brand integrity.• Coordinate, review and maintain legal contracts for customers, sales representatives, and special programs. Work with Sales, Finance, and Outside Sales to evaluate and process documentation for programs such as Lift accounts (account exclusivity program), and provide status updates and support as needed.• Act as legal liaison for the Sales department in any matter requiring legal counsel or document review. Ensure projects involving contracts or programs are communicated and executed.• Assist Finance and Quality departments with sales department support required for audits. Ensure workflow documents, processes, contracts, and policies are current and accessible.• Coordinate & maintain efficiencies with customer set-up and rep on boarding. Collaborate with other key contributing departments – Marketing, IT, Product Development, Finance, Outside Sales, etc.to ensure consistency and needs are met, annual budget build, and assignment timing for National Account service. Communicate annual calendar and monthly changes as needed to Company Organize and communicate field feedback to appropriate departments. Audit rep visits with account calls. • Assist in the maintenance of sales department data integrity within sales tools & processes.

• Responsible for organizing, examining, analyzing, and reviewing existing and new contracts that involve the purchase of IT goods or services such as equipment, materials, supplies, or products.• Work with Alexion's IT and legal teams to oversee the preparation and revision of contracts that involve the purchase of goods and services.• Oversee proposal planning and administration of contracts inclusive of entering contract requisitions into SAP and Service Now• Track authorizations and correspondence.• Maintain detailed and organized files and provide yearly and quarterly renewal information to Alexion upper management• Monitor contract performance, including the reporting and status of goods or services rendered• Budget Forecasting for IT• Maintain an audit file for each contract which will include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules. Inclusive of email, SharePoint, SAP, BOX, Service Now, etc.• Prepare and disseminate information to appropriate employees regarding contract status, (Alert group of upcoming renewals, etc.)• Track payments and deadlines to ensure Alexion's obligations are met• Analyze and mitigate risk• Provide contract summaries and ensure contract execution in accordance with company policy.

• Upon acquisition by Canon Solutions America, Inc. retained as Contracts Analyst to manage the national and commercial portfolio for the southeast region, including federal government accounts.• Managed contract database, processed customers’ purchase orders, submitted bids to pricing, worked with customers to create billing formats and requirements, input address changes, processed corrections and cancellation requests for equipment or upgrades of equipment. • Verified pricing and service requests and negotiated with customers to achieve outcomes beneficial to the company and to the customer. • Followed all customer qualifications and compliance requirements and ensured that the company and the customer followed all guidelines and regulations for the master contracts. • Supported the Collections department by contacting delinquent customers when Collections was unsuccessful.• Partnered with the Order Management and Sales departments to ensure all customer information entered into the system was correct.• Partnered with the Sales department when existing customers purchased new equipment.• Identified potential legal issues on customer accounts and supported the Legal department when needed to resolve issues.