Ashley Reed Email & Phone Number

Thame, Gb

Eynsham, England, United Kingdom

Woking on small projects involving cloud based technologies and solutions.Moving businesses with current on-premise solutions to to secure and high availability platforms.Providing IT road maps and progressions for companies to continue there move to the cloud.Working with air gap networks and implementing best practice Cyber Security principles to ring fence networks and applications from external attacks.Providing continued support and development of systems to businesses to keep their platforms providing a reliable and well managed IT services.

Oxfordshire, England, United Kingdom

Managing the overall infrastructure and running of the departments. IT and development of internal services and applications.Collaborating with internal teams to implement and deliver solutions required to the running of their divisions.

Oxford, England, United Kingdom

Working remotely and on-site managing the 2 colleges infrastructures and delivering projects.Dealing with 4th line support issues and working with a team of engineers as a point of escalation.Providing knowledge and support to future proof systems and also making sure cyber security aspect of the network is compliant with current requirements and legislation due to the sensitivity of the data held on the systems.

Banbury, England, United Kingdom

Management and monitoring of the global Azure Cloud, virtual servers, as well as patching across the environment estate – internally and via third parties. Ownership of services within the systems support function, and ensuring the stability and availability these provide to the business.Management, maintenance and support of IT Systems in a Microsoft client/server environmentTroubleshooting, diagnosing, resolving of operational incidents. Review and troubleshooting technical problem areas to improve security, service and to provide continuous service improvement.Provide technical support to projects, and transitioning services into production with full handover to internal BAU or external suppliers.Ensure the server, desktop and laptop estate is patched, updated, and backed up as required. Including ensuring security and anti-malware systems are up to date.

London Area, United Kingdom

SME Project Work/3rd & 4th Line Support

London, United Kingdom

My day to day tasks and duties include, interfacing with clients and managing their support demands and expectations. Writing up support calls and maintaining documents and records to a professional standard. Providing creative solutions to resolve business problems via customer requirements based on the technology and expectations. Prioritising between multiple tasks and organisations as well as demonstrating a thorough understanding of recent and current releases of Microsoft Windows Server and Exchange Server products and administration.Ability to investigate, diagnose and troubleshoot a wide variety of problems, with network and computer hardware, device driver, operating system and application server software. Creating and maintaining documentation, ensuring that accurate information is always available to the technical team. Building and maintaining technical relationships with clients to maximise opportunities. Demonstrating strong Managed Services background and experience. Proposing the most efficient and effective means to solve business and technical problems.Analysis and troubleshooting of systems and infrastructure. Proving hands-on technical delivery (including development, testing and implementation) Software Integration and test environment configuration and maintenance

Aylesbury, Buckinghamshire, United Kingdom

Looking after the local client base and advising them on infrastructure upgrades as well as hardware and software implementations to improve their unique business systems. Also making sure that they adopt recommend I.T procedures and practices to keep their network and systems secure and healthy.

High Wycombe, Buckinghamshire, United Kingdom

Providing technical expertise and account consultancy of mainly London based corporate clients.Both technical support of data and VOIP based networks and infrastructures across businesses.

Milton Keynes, United Kingdom

Hemel Hempstead, United Kingdom

My current role at Fotec UK is a customer facing role to which I have good feedback from a number of my main clients that I have worked with over the last few years.The main areas of responsibility involved delivering onsite time to my clients and making sure their I.T systems and infrastructure were working to the best possible practice and configuration.Also implementing new systems in terms of hardware and software and procedures to make sure that as little downtime as possible occurred on their network and that all their data was kept secure and regularly backed up.

Chesham, Buckinghamshire, United Kingdom

This role involved the building and testing of hardware for large enterprise companies, with the majority of it being used for VMware environments.Also onsite time spent installing servers into large data centres around the country and delivering large hardware rollouts to some of them when required.

Beaconsfield, Buckinghamshire, United Kingdom

This company only employed myself and one other, so I experienced the whole process from start to finish in terms of delivering an I.T support service.As well as spending time onsite with customers I would order the equipment and carry out remote support for most contracts each week.

Marlow, Buckinghamshire, United Kingdom

Mechanical Engineering

Education record

Education record