• Conducts phone and Zoom consultations with potential clients. • Present and sell the Transform Flipper Academy Program and services to drive enrollment numbers; verifying compatibility and alignment in goals. • Prepare and maintain sales tracking records. • Lead management; follow up and maintain and grow relationships to retain prospective clients. • Track and develop procedures for improved enrollment experience.• Create new communication tools to drive enrollment.

• Drives for results and contributes to the sales generation and goals of the store. Maintains a minimum of $140 SPC and $150 SPH (sales per hour).• Supports the coordination of daily operations, management of store inventory and upholding merchandising and store visual standards.• Team Styles with leaders and peers to deliver a strong HEART Styling experience for all customers

• Provide customer service support and recruiting for clients in educations in London and surrounding areas.• Generate and follow-up on lead management. • Provide outstanding customer service to potential teachers through interview and vetting process, respond to client inquiries and requests.• Work closely with remote and UK based teams for candidate and client experience.• Supporting UK team to track and develop procedures for improved candidate and client experience.• Provide technology instruction for clients in using App and promote features and functions. • Provide customer service to determine schools needs and follow-up support and communication.• Give teachers support through the interviewing, vetting and placement process.• Position ended due to Covid.Skills: Problem Solving · Attention to Detail · Customer Engagement · Organization Skills · Customer Service · Communication · Client Relations · Account Management · Interpersonal Skills · Organization Skills · Communication · Curriculum Development· Curriculum Design · Content · Business Development · Sales Operations & Support · Phone/Video Interviews · Talent Sourcing

• Developed communication tools and processes to drive new sales revenue & optimize growth.• Utilized SnapEngage/Online Chat to connect with online traffic; identify opportunities and generate leads.• Maintained 97% customer satisfaction rate on Snap Engage.• Support the Customer Success Team by solving customer concerns, provide appropriate solutions, alternatives and follow-up.• Collaborated with Marketing and Tech Team to develop and improve procedure and customer experience. • Partnered with Curriculum and Instruction Department ensuring detailed knowledge of products and services.

• Created and delivered course content, assessment, lesson plans and communication for students.• Evaluated students to ensure success of current strategies & procedures.• Collaborate with colleagues using data to create & execute relevant content.• Identified new learning & curriculum content trends; created original content for Reading Curriculum Development. • Communicated progress to Administrators weekly & quarterly.• Attained literacy goals set by school, team & state yearly.• Supported Diversity, Equity & Inclusion strategies school wide.• 90% positivity rating by parents of students in district given survey.

• Identify client needs and present AppleOne programs. • Responsible for sourcing, interviewing, evaluating, testing & referencing Candidates.• Utilized proprietary Applicant Tracking System.

• Initial point of contact; responsible for 80 outbound calls per day.• Goal to pass 3 hot leads to Sales team per week.• Utilized proprietary CRM.