Ashley Godwin Email & Phone Number

Wilkesboro, Nc, Us

North Wilkesboro, North Carolina, United States

Wilkesboro, North Carolina

▪ Manage relationships with vendors and ensure that all items are invoiced and paid on time▪ Ensure security, integrity and confidentiality of data and established procedures for record keeping▪ Achieve financial objectives by preparing an annual budget and analyzed variances▪ Handle all Human Resources related issues and Payroll ▪ Handle all billing and invoices to customers▪ Prepare and file all monthly and yearly state and federal reports

Huntersville, Nc

▪ Trained and supervised event venue staff for each event▪ Implemented and maintained a new organization system for event files and customer invoices▪ Helped clients plan their event from booking the venue to the day of the event▪ Maintained relationships with clients and built relationships with potential clients▪ Processed customer payments for venue and catering▪ Ended position due to family issue, left on great terms with company

Wtilkesboro, Nc

▪ Answered customer calls and deal with the issue or situation on the phone▪ Communicated the issue or situation to the appropriate person efficiently and professionally ▪ Gave accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints▪ Collected customer feedback and made process changes to exceed customer satisfaction goals▪ Developed effective relationships with all call center departments through clear communication▪ Achieved customer satisfaction rating of 95% within six months, exceeding target goal▪ Laid off during company wide reduction

Bsba, Marketing

Activities and Societies: Sigma Kappa SororityDuring my time at UNC Charlotte, I took classes in the business school including Calculus.

Political Science