Ashley Brozek Email & Phone Number

San Jose, California

San Francisco, California

Los Altos, California

-Collaborated with team to develop and implement the Amaze & Delight program for obtaining 100% customer satisfaction-Respond quickly to current and prospective customer inquiries via phone, email, and chat-Gather customer feedback to assist in improving marketing strategies and operations procedures-Oversee each install and coordinate with all departments to ensure project completion -Adapt quickly in a fast paced and rapidly changing start up, completing a variety of tasks and roles including bookkeeping using Quickbooks, assisting with onboarding for new employees, and qualifying leads for sales representatives

•Developed, organized, and implemented a curriculum based on student interests, progress, and learning needs•Effectively engaged students and provided an interactive, safe, and fun environment enabling students to grow and learn•Collaborated with team to ensure classroom success on a daily basis

San Jose, Ca

-Consolidated inventory to provide employees with best selling opportunities based on previous years retail sales and current trends - Configure weekly re-ordering budget for various suppliers utilizing previous weeks sales and complete order based on current inventory -Effectively promote products, gift certificates, and services while providing excellent customer service to achieve sales objectives - Train new receptionists and associates on how to interpret their sales goals and how to best achieve each one - Communicate regularly via e-mail, phone, and in person with employees and customers to ensure all are up to date on current promotions, schedules, products, and any other vital information -Approve, total, and submit salary, hourly, commission, tips, and retail reports for payroll -Collect and document rent from appropriate employees twice monthly

Joliet, Il

- Utilized clinical expertise combined with brand messaging to meet quarterly sales objectives -Strategically managed territory using a variety of data to gage appropriate actions needed to grow market share -Collaborated with district team to balance our quarterly budget and discover new and innovated directions while reinforcing successes -Effectively communicated and influenced customer decisions through promotion of product while building important customer relationships -Applied strong time management skills by balancing e-mail activity, phone calls, appointments, and team meetings

Naperville, Il

- Began and completed administrative tasks including booking appointments, balancing all transactions, and ensuring accommodations for both customers and employees were met -Tracked monthly salon service and retail goals on a weekly basis to monitor and motivate salon success -Managed employee incentive program, holding individuals accountable where applicable

Naperville, Il

- Gained the ability to adapt quickly in given situations due to the daily change of classrooms and grade levels - Effectively communicated with staff to ensure daily success for students

Naperville, Il

• Developed customer service skills by establishing strong customer relationships• Scheduled, confirmed, and modified appointments for customers in person and via phone

Elementary Education

Bachelor'S Degree, Elementary Education, 3.9/4.0

Activities and Societies: Director of FYI, Team Leader of Koinonia, Teachers of Tomorrow, Delta Epsilon Sigma Honors Association