-Overseeing daily operations and long-term strategy of a $10+ million hospitality company.-Leading cross-functional teams of 14 staff members and multiple layers of contract employees & vendors while managing relationships with over 50 property stakeholders-Making high-level policy and strategy decisions with a focus on innovation, efficiency, and customer experience resulting in improving Google review volume from 9 to over 300 and rating from 4.5 to 4.8.-Serving as key decision maker and leading the implementation and integration of 8 SaaS platforms in order to increase efficiency, accuracy, and service level which led to a stakeholder NPS score of 90.-Coordinating revenue management, distribution, marketing, and sales to increase occupancy by 45% and gross revenue by 34%.-Driving the launch of three new websites which contributed to a 32% increase in website traffic and a 56% increase in direct booking volume.-Overseeing all financials, budgets, risk and insurance, regulatory compliance, and contracts.

-Directed a robust marketing strategy including digital advertising, partner marketing, email marketing, social media, SEO, SEM, print, television, and event activations.-Guided team of 9 staff members to achieve measurable results, regularly tracking KPIs and adjusting strategy as needed.-Managed the marketing department budget of more than $1 million annually.-Led public relations efforts including all communications, interview requests, and crisis management..-Collaborated closely with the dev team to improve upon the user experience of the website as well as collecting customer data necessary to support digital advertising initiatives.-Served as a key coordinator in the production and execution of 3 TicketCity Bowl games.

Produced precision-targeted marketing communications while designing and implementing quality business processes.

Led operations at multimillion dollar hospitality company (later promoted to CEO)