Ceo
Current-Overseeing daily operations and long-term strategy of a $10+ million hospitality company.-Leading cross-functional teams of 14 staff members and multiple layers of contract employees & vendors while managing relationships with over 50 property stakeholders-Making high-level policy and strategy decisions with a focus on innovation, efficiency, and customer experience resulting in improving Google review volume from 9 to over 300 and rating from 4.5 to 4.8.-Serving as key decision maker and leading the implementation and integration of 8 SaaS platforms in order to increase efficiency, accuracy, and service level which led to a stakeholder NPS score of 90.-Coordinating revenue management, distribution, marketing, and sales to increase occupancy by 45% and gross revenue by 34%.-Driving the launch of three new websites which contributed to a 32% increase in website traffic and a 56% increase in direct booking volume.-Overseeing all financials, budgets, risk and insurance, regulatory compliance, and contracts.