Ashley Laverdure Email & Phone Number

Alpharetta, Ga

Buford, Ga

Provides exceptional customer service to consumers calling in or emailing with inquiries pertaining to the GM Test Drive Incentive program. Aid individuals in using their gift cards on the Maui Jim and Travis Mathew e-commerce sites. Manage consumer registrations by viewing and updating information in an online database.• Answers an average of 40-50 customer calls a day.• Responds to an average of 40 customer emails a day.• Aids GM dealers needing assistance in activating gift cards for consumers.• Walks customers through online ordering while on the phone.

Greater Atlanta Area

Managed office operations, planning, and organization for WebCareFree, a web consulting firm in Atlanta, GA. Had the pleasure of being a key player in the launch of a great startup company.• Spearheaded project management and planning.• Responded to client support tickets and assigned issues based on client requests.• Organized business documents, project proposals, and internal policies. • Maintained correspondence between clients during projects to obtain content, ensure timely project deployment, and retain customer satisfaction.

Rome, Ga

• Assisted in the practice and implementation of an online wellness program to inspire healthy living and increase member retention.• Regularly interacted with members by answering questions and making them feel at home at the Y.• Directed weekly physical activities for Montessori School children with another intern.

Rome, Ga

• Pulled and filed patient charts on a daily basis as well as organized chart information.• Applied heating pads and ice packs to patients before and after rehabilitation with the therapist.• Supervised patients during their rehabilitation exercises to ensure proper technique.• Instructed and demonstrated over thirty different exercises to new patients.• Cleaned and sanitized equipment after patient use.

Rome, Georgia

• Created purchase orders for supplies, services, and other office expenses.• Regularly sent out a campus-wide email to over 3,000 students and faculty members to promote organized events. • Organized events by reserving facilities, preparing accommodations for special guests, and public relations. • Editor for the Chaplain’s doctoral dissertation.Performed general office tasks such as answering the phone and organizing documents.

Buford, Ga

• Awarded employee awards and recognition during tenure and promoted to this position after first year of employment.• Directed work shifts by supervising team members and delegating tasks.• Trained to provide excellent customer service and ensure satisfaction.• Worked full-time while maintaining a 4.0 GPA in high school.

Education record

Bs, Exercise Science