I’m a highly organized and creative problem-solver with a commitment to continuous process improvement to optimize office operations. I keep close watch on market conditions and business opportunities to increase profitability, efficiency, and productivity. My key strengths include:♦ PROJECT MANAGEMENT: I initiate, plan, and execute end-to-end projects that have ranged from building construction, a new appointment booking system, and operating policies.♦ TEAM LEADERSHIP: I lead, motivate, and empower teams in an environment that values collaboration, customer-centricity, and open communication. ♦ CUSTOMER SERVICE: I capitalize on active listening, problem solving, and resourcefulness to identify customers’ true needs and provide solutions to meet them.♦ GROWTH MINDSET: I leverage new challenges as opportunities to learn and readily train and coach new hires, team members, and colleagues across the organization.