Ashley Lemire Email & Phone Number

- Strategic development planning for the future Information Technology (IT) roadmap of Customer Delivery, includingproject demand, risk assessment of applications, and resource and funding availability.- Business case development for investments to promote innovative IT processes, benefit the customer, and meetbusiness objectives.- Develop and outline departmental processes to enhance productivity with the implementation of a standard cadenceand documentation for forecasting and accruals.- Build relationships with business stakeholders.

- Monitored and assessed the conditions within the scope of the repair work being performed by CMS and C&M crewswith a properly calibrated Combustible Gas Indicator (CGI) device.- Documented periodic leak monitoring checks using a Premise Condition Report and reported condition changes

- Responsible for a territory that required locating and troubleshooting locates of underground gas utilities by usinglocating equipment and deciphering information from Fortis Scanned Records, ArcGIS, and Service Pipe System.- Received Operation Qualifications, including line locating and mark out and abnormal operating conditions, andworked with and trained under seasoned Damage Prevention Supervisors to use conductive and inductive locatingequipment up to and including metal detection tools to locate and mark gas utilities.- Prioritized and planned routes for mark outs and follow up activities, including site walks with contractors, audits,problem locates, and monitoring tickets in DigTrack.- Built relationships with third party excavators to develop open lines of communication to determine when and whereexcavators were working to complete stand-bys of excavations on or near 125+ PSI gas, distribution mains, and regulatorpits, to prevent damage to coating of pipes.- Practiced compliance with regulatory performance standards for damage prevention and ensured damage preventionactivities complied with local state regulation to minimize third party damage.- Monitored 811 tickets that involved transmission and cast-iron mains, continuous trench excavation, and regulatorstations.- Packaged required information for Damage Reports in instances of third party or contractor damages.

Developed the agenda, logistics, and content for the first annual Program Delivery (PD) Academy to enrich thedepartment’s education and build relationships amongst the team.- Worked to build out the department’s communications division in areas such as announcingsuccesses to our business partners, standardization of processes, and voice/branding.- Supported the Financial, Shared Services, and Corporate (FSS&C) portfolio focusing on security and infrastructureupgrade projects with exposure to various project lifecycle elements, such as project closures, sanctions, andrequirements gathering.- Completed a deep dive assessment of all PD projects that had yet to submit a closure paper andcompleted the papers, while aligning the metrics with the HUB and Planning & Performance department.

- Routine upkeep of project status and departmental metrics.- Support of the Financial, Shared Services, and Corporate portfolio focusing on security and infrastructure upgrade projects.- Development of project level documentation required for company improvement and sanctioning, such as RFPs, Business Requirements, and Gate Reviews.- Program and project level financial and resource forecasting for allocation and future planning.- Provided business analyst support to consolidate current state data, in order to develop business requirements for future implementations and upgrades.- Track project level deliverables, risks, and issues.

- Develop and integrate a provider facing test strategy for the BCBSMA ICD-10 implementation.- Analyze and maintain provider readiness metrics to establish cohort alignment for testing.- Complete DRG analysis based upon providers’ testing claims and BCBSMA program delivery needs.- The lead project coordinator for the provider testing work stream of the ICD-10 initiative, which includes managing five direct schedules on a daily basis for alignment and program cohesion.- Performs tasks, including scheduling meetings, managing provider and internal deliverables and expectations, monitoring project risks and issues, and coordinating with the Massachusetts Health Data Consortium.

- Specialized knowledge in all Xerox hardware and software models, as well as experience with compatibility programs.- Produce training documentation and provide customized sessions for clients and co-workers.- Technical expertise and support with Xerox software settings and driver functionality.

- Created the first virtual event symposium website for the Hispanic Forum, which was viewed by guest speakers and attendees, with logins and attendance from Senior GE Leadership.- Set up a new process to complete a Know Your Fleet for 300+ O&G sites consisting of 30,000+ employees to improve operational excellence. Supported the acquisition of data, in order to determine a defect percentage index to fuel a deep dive for Session II and the future completion of the enhancements.- Develop and apply enhancements and act as PMO for HP PPM, an online project management tool, to help with cohesion and utilization of M&C project status.- Implemented a new cohesive process for Oil & Gas Session II, which will be used by 400+ IT employees.- Created and improved internal sites to support different functions of the M&C business.- Supported the Finance department to extract Capitalized and Expense data for IT projects.- Coordinated and planned a global CIO Ops Reviews for the M&C IT Team.

London, United Kingdom

- Promoted the company through social media outlets and published online company articles.- Developed and implemented a template to organize company usage data.- Gathered and published Testimonials from home swappers to generate publicity.- Reviewed, edited, and managed the website’s backend material and presentation format.

New Haven, Connecticut

- Gathered data based on early childhood developmental factors, such as education, wellness, and demographics. - Assisted in doing write-ups for the towns on the results of the factors being looked into and created graphs to help demonstrate the data. - Created a glossary of key terms that are useful in determining the status of well-being for children in a town or the state. - Researched programs that are used throughout the country that benefit the progression of children and, therefore, aim to lessen the achievement gap.

- Created the on-boarding process training documentation for new employees.- Gathered, reviewed, and published the quarterly newsletter for the IT Organization by using the ECS tool.- Implemented HP PPM, an online project management tool, which resulted in an increase in company compliance and project visibility.- Implemented HP Quality Center for the Global SAP ERP system, to allow for automated testing of scripts.- Helped with the development of an internal website that consolidated project management methodology and best practices, as well as, helped to develop an interactive site map for locating and requesting office space.

Bachelor Of Arts (Ba), Sociology

Activities and Societies: The Quad News; Mock Trial

Master'S Degree, Community Social Psychology