Ashley Lesso Email & Phone Number

Niagara Falls, Ontario, Canada

• Food Server (2018-2021)
• Take food and beverage orders, present and explain features, offer information, and make suggestions.
• Collaborate with the kitchen verbally and through POS to ensure guest satisfaction.
• Perform clean-up and closing duties as assigned by management. Floorwalker (2019-2021)
• Maintain contact with kitchen staff, management, and serving staff.
• Respond to guest complaints and inquiries tactfully and professionally. Trainer… Show more Food Server (2018-2021)

Niagara On The Lake, Ontario, Canada

• Greet guest and offer beverages.
• Run food to table and describe tasting plates to diners.
• Help kitchen staff with food preparation.
• Clean and reset tables.
• Complete closing duties at the end of every shift including cleaning bathrooms, replenishing stock and polishing.

Welland, ON

• Monitor the work of cashiers on a daily basis.
• Train and motivate cashier to provide excellent customer service to shoppers according to company policy.
• Answer customer questions and provide information on policies and procedures.
• Perform cashier duties during cashiers’ absence or extreme workload.
• Handle store operations in the absence of store managers.
• Evaluate performance of cashier and provide managers with information on appraisals.

Welland, Ontario, Canada

• Maintain the Kronos time and attendance management program.
• Review, verify and transmit payroll hours to central payroll office.
• Communication via email and phone to address any store related issues where research and information is needed.
• Act as a contact for head office to source information and provide answers.
• Prepare reports to assist management in monitoring their departments for sales, inventory levers (including “holes”), grossmargin, labour costs, etc.
• … Show more

• My responsibilities include:
• Providing customer service by greeting and assisting customers, and responding to customer inquiries and complaints
• Monitoring the work of cashiers on a daily basis
• Performing cashier duties during cashiers' absence or extreme workload
• Assigning employees specific task
• Ensuring product is correctly priced and stocked and registers function properly

• My responsibilities included:
• Receiving payment by cash, cheque, credit cards or vouchers
• Issuing receipts, refund, credits, or change due to customers
• Greeting customers entering and exiting the store
• Maintaining a clean and orderly checkout area making sure product is stock and priced correctly
• Answering customers' questions, and provide information on procedures or policies

• My responsibilities included:
• Engaging and interacting with listeners
• Handing out freebies and entering listeners in contests
• Representing the radio station in a professional manner at all times

Advanced Diploma, Broadcasting - Radio Television & Film

• Produced short films with a full crew • Hands on experience with the RED and SCARLET Digital Cinema cameras, ARRI lighting and TASCAM.

Introduction To Project Management

Online learning.

High School