Ashley S. Lett Csm, Cssgb

Ashley S. Lett Csm, Cssgb Email and Phone Number

Marketing and Sales Pro: Customer Success Manager @ Diverzify
Ashley S. Lett Csm, Cssgb's Location
United States, United States
Ashley S. Lett Csm, Cssgb's Contact Details

Ashley S. Lett Csm, Cssgb work email

Ashley S. Lett Csm, Cssgb personal email

n/a
About Ashley S. Lett Csm, Cssgb

Accomplished and integrity driven Customer Success Management professional, serving as primary point of contact for all internal and external customer concerns providing the best customer experiences, allowing for customer retention and expansion while ensuring satisfaction and delivering process improvements. Recognized as a leader with strengths in data analysis, process improvement and Sales. Verifiable track record of managing complex projects with timely deliverables that exceeds expectation. A leader highly adept at facilitating discussions and negotiations with key stakeholders.

Ashley S. Lett Csm, Cssgb's Current Company Details
Diverzify

Diverzify

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Marketing and Sales Pro: Customer Success Manager
Ashley S. Lett Csm, Cssgb Work Experience Details
  • Diverzify
    Project Manager
    Diverzify Mar 2023 - Present
    Itasca, Illinois, Us
  • Verizon Connect
    Enterprise Customer Success Manager/Project Manager
    Verizon Connect Jan 2020 - Sep 2022
    Atlanta, Ga, Us
  • Societe Generale
    Independent Contractor: Onboarding Specialist/Analyst
    Societe Generale 2019 - 2020
    Paris, Fr
    * Ensure appropriate standards are met for all documentation (contracts) and compliance requirements for trading.* Assist with system integration and migration special projects. * Work against tight deadlines and provide regular progress updates collaborating closely with SMEs and PMs. * Utilize internal database used to house and review documents to determine all agreements were executed properly.* Respond to incoming support calls and or emails in a timely matter.
  • Chicago Public Schools
    Sr Business Service Analyst
    Chicago Public Schools 2016 - 2018
    Chicago, Il, Us
    * Manage customer relationships and manage through conflict, leading to collective business decisions.* Manage contracts and renewals, assisting with payables and collections* Serve as Subject Matter Expert addressing complex policy, procedure and account management inquiries. * Maintain vendor relationships and manage vendor database used to track vendor applications and payments. * Support custom Oracle applications, including EDI, contract management, requisitions, PO, and vendor management.* Assist schools with understanding real estate and leasing policies to ensure compliance. * Help to review all existing business processes to identify inefficiencies or potential weaknesses to prevent future issues and coordinate findings with management.* Apply advanced critical thinking skills, experience and judgement to analyze and resolve complex issues and challenges.* Function as a liaison between several departments including ITS, Treasury, Procurement, Risk, and Law to manage vendor onboarding process and gather requirements.* Consult with and provide exceptional customer service to vendors and outside/remote litigation team.* Collaborate with external clients to ensure contracts are routed to appropriate C-Suite executives and departments.* Establish internal processes to create an effective working environment, encouraging efficiency by providing effective solutions to complex client issues.
  • Chicago Public Schools
    Financial Specialist
    Chicago Public Schools Aug 2016 - Nov 2016
    Chicago, Il, Us
    * Provide oversight to a portfolio of schools in all areas of administrative and financial responsibility.* Work closely with school principal to provide advisory and consultative support regarding best practices and implementation of effective business procedures. * Provide guidance, prioritization and removal of obstacles for schools, working as a liaison with Central Office to promptly resolve fiscal matters.* Support schools with pre- and post-audit activities.* Support schools with spend management.* Communicate and collaborate cross functionally with all levels of CPS administration. * Perform and provide guidance for all school business transactions and position control activities.* Communicate and collaborate to provide the best internal and external customer service experience.
  • Chicago Public Schools
    Client Service Specialist
    Chicago Public Schools 2012 - 2016
    Chicago, Il, Us
    * Provide financial guidance and technical support to over 600 CPS Schools, assisting schools with annual survey of school investments, helping schools reconcile monthly, and answering policy inquires. * Analyze and review data for all assets owned, leased, or subleased by CPS ($45M) identifying any financial risks and opportunities for budgeting and investments improvements.* Exercise industry best practices while assuring inventory compliance according to CPS policies and guidelines.* Manage Billing reconciliation process for all Chicago Public School employee benefits ($450M), serving as primary contact for all health and life plans. * Manage the documentation process for all CPS technical leases—working with CPS vendors, CIO, Board Office, and external stakeholders.* Help to streamline vendor process by collaborating with internal departments to create documents and vendor applications based on company policies.* Utilize CRM systems to resolve accounting, vendor, and policy escalations.* Provide school business training to both new and established employees, providing them with the tools to accurately track financial data and records.

Ashley S. Lett Csm, Cssgb Skills

Leadership Writing Technology Public Speaking Sales Microsoft Powerpoint Event Planning Media Relations Hr Strategic Planning Community Development Customer Relationship Management Software Financial Services Benefits Outlook Nonprofit Organizations Microsoft Office Microsoft Word Entrepreneurship Microsoft Dynamics Crm Cloud Marketing Social Networking Microsoft Excel Training Critical Thinking Editing Community Outreach Microsoft Outlook Customer Service Business Requirements Requirements Gathering Management Project Management Public Relations Research Marketing Strategy Services Cloud Computing Analysis

Ashley S. Lett Csm, Cssgb Education Details

  • Columbia College Chicago
    Columbia College Chicago
    Business And Entreprenurship
  • Howard University
    Howard University
    Media Sales Institute Graduate
  • Kennedy King Collge
    Kennedy King Collge
    General Studies
  • Microtrain Technologies
    Microtrain Technologies

Frequently Asked Questions about Ashley S. Lett Csm, Cssgb

What company does Ashley S. Lett Csm, Cssgb work for?

Ashley S. Lett Csm, Cssgb works for Diverzify

What is Ashley S. Lett Csm, Cssgb's role at the current company?

Ashley S. Lett Csm, Cssgb's current role is Marketing and Sales Pro: Customer Success Manager.

What is Ashley S. Lett Csm, Cssgb's email address?

Ashley S. Lett Csm, Cssgb's email address is as****@****cps.edu

What schools did Ashley S. Lett Csm, Cssgb attend?

Ashley S. Lett Csm, Cssgb attended Columbia College Chicago, Howard University, Kennedy King Collge, Microtrain Technologies.

What are some of Ashley S. Lett Csm, Cssgb's interests?

Ashley S. Lett Csm, Cssgb has interest in Writing, Technology, Sales, Health, Media Relations, Children, Digital Media, Education, Finance, Entrepreneurship.

What skills is Ashley S. Lett Csm, Cssgb known for?

Ashley S. Lett Csm, Cssgb has skills like Leadership, Writing, Technology, Public Speaking, Sales, Microsoft Powerpoint, Event Planning, Media Relations, Hr, Strategic Planning, Community Development, Customer Relationship Management.

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