• Developed and executed store merchandising and marketing brand strategies, executed monthly visual floorset directives• Coordinated implementation of new customer loyalty/store credit card program (30% increase from previous Fiscal Year to date)• Coached all employees to deliver premium guest experiences through top customer service and product recommendations, focusing on increasing major store KPIs (Conversion, Average Dollar per Transaction, etc)• Managed performance reviews with all direct reports (15 employees), assisted in the creation of Individual Development Plans and biweekly touch base conversations

• Lead execution of Talent Life Cycle including candidate selection process, interviews, onboarding, training, and development for 100+ new employees• Coordinated staffing plan and scheduling for store team during non-peak (50 employees) and peak times (100+ employees)• Executed all store compliance including payroll, loss prevention, and safety programs (2nd highest store in state of GA for Fiscal Year 2019 Operational Excellence Audit/Physical Inventory)• Lead customer loyalty program (Nike+) producing highest new loyalty member acquisitions/member associated transactions out of stores in the state of GA (25% increase from last Fiscal Year)• Created and implemented new training material for employees on Point of Sale and Mobile Point of Sale transactions • Managed performance reviews with all direct reports (5-10 employees), assisted in the creation of Individual Development Plans

• Executed premium brand presentation throughout sales floor• Facilitated visual standards training to all employees• Lead monthly directive sets emphasizing marketing objectives and specific in-store product placement, focusing on all windows, signage, mannequins, photo feedback• Assisted in all planned executables including initiatives, aarkdowns, category mapping, physical inventory, etc• Managed performance reviews with all direct reports, assisted in the creation of Individual Development Plans

• Coordinated merchandising for all Apparel departments• Lead Men’s Apparel team, ensuring all employees are working cohesively and efficiently• Implemented monthly directive sets emphasizing marketing objectives and specific in-store product placement• Showcased new merchandise and aid in recommending specific products to consumers based on individual need

• Provided excellent customer service to all consumers while shopping and at point of purchase• Assisted in all departments within store (Cashwrap, Apparel, Footwear, Stockroom)

• Assisted with promotional themes at all University of Georgia athletic events, solicited support from local Athens community• Performed administrative and web-based duties (Photoshop/ Excel) to continuously promote ongoing stream of athletic events on campus