Social Media Content Creator• Implemented content strategy that resulted in Instagram account growth from 197 followers to over 61k in 14 months • Created viral post that brought in over 20k followers, reached over 4.1M accounts and had over 4.6M plays in less than 7 days• Consistently create attention grabbing, on-trend content, gained 7k followers in 28 days on Tik Tok• Spear head trend research, remain up-to-date with algorithm changes and successfully create content that increases engagement, promotes brand awareness and drives sales

Managed social media marketing, website content and customer relations• Managed and created content across social media platforms• Created social media strategy that expanded followers by 325% through successful marketing campaigns, routine content creation, tailored design work, applied strategic hashtags, and created an engaging & welcoming brand • Content & Copywriting increased profit margins by 26% through E-commerce initiatives, streamlined show registrations, consistent consumer engagement, and leveraged built-in data analytics from Mailchimp & WordPress to track sales• Prepared, proofread and formatted correspondence between customers, brands, industry buyers and business owners• Designed presentations, newsletters, flyers & graphics

Opened IRA, Depository & Trust Accounts• Exceeded monthly sales KPI’s and won multiple sales competitions by effectively cross-selling products to members• Opened 20-30 accounts monthly, outperforming associates in number of account openings and accuracy in documentation gathering and procedural compliance• Served as proxy to branch manager in overseeing shipments and deliveries, balancing reports, account audits, office management, & entrusted with vault operations• Complied with Federal Deposit Insurance Corporation (FDIC) policies surrounding account & financial management

Head of patient recruitment, scheduling and screening• Strategically improved scheduling to increase the frequency of graduate students screenings. Established time blocks, location, assigned students a day; the total amount of screenings increased rate 400% per week• Developed a successful ad campaign that resulted in the recruitment of 29 new patients. This increased the total number of participants from 33 to 62 which positively impacted data and results• Utilized Matlab software to code and analyze graphical data

Managed day to day operations, scheduling and on boarding • Improved inventory accuracy from 89.50% to 99.54% within two months and maintained or exceeded this level for inventory valued at more than $6M• Restructured inventory count methodology, frequency, labeling, product placement, and sought detail-oriented auditors • Trained, on-boarded and provided career development coaching for nine team members through hands-on training, live feedback, monthly coaching sessions, and opportunities for cross-functional exposure• Founded the “Best Practices” blog, recruiting over 60 top-performing Operations Managers to address inventory organization, shipment processes and strategies to improve operational efficiencyPart-time Specialist (2006), Concierge (2007-2008), Inventory Specialist (2009-2010)