- (52 hrs/week since 02/20) MSNBC Primetime Host, Investor New York, NY-Balances concurrent tasks requiring a high level of multitasking and organization of confidential information in a high-demand environment (i.e. car services, meal delivery prior to arrival, packing with considerations of leisure, food and anticipating all essentials, as the main caretaker).- Works under a former White House Advisor and Emmy-award-winning Entertainment Entrepreneur.- Acted as Production Assistant for on-site productions, facilitating a Showtime show and coordinating with camera crews for filming.- Assists with event planning (holiday, book release party) & vendor management for a guest list of 50-70. - Demonstrates composure, professionalism, and flexibility in stressful situations amidst competing priorities, asserting correspondence in writing, by phone, and in-person; keeps diligent track of project timelines & deadlines (ongoing updated checklists for shopping, transportation, housekeeping activities).- Practices active listening to learn preferences & dislikes, in order to provide individualized service and excellent satisfaction.- Orchestrated Calendar & Travel Arrangements for vacations & business trips, including research, scheduling, booking with cost breakdowns, and itineraries of appropriate activities for up to four weeks.

- Built loyalty via excellent customer service for NPR, Grey Lobel Advertising Agency, and household beauty brands such as Bobbi Brown, leading to being requested for future temp role fulfillment.- Created manuals and templates for future backfills documenting daily activities for review by the permanent receptionist upon their return to work to successfully complete tasks and requirements.- Greeted visitors providing them with the necessary documentation and directions for their visit.-Typed memos and letters to update relevant parties on relevant events. Used a script and redirected calls.- Managed electronic conference room reservations for offices ranging from 20 to 40.

- Drove sales through customer relationship-building relationships and suggestive selling techniques; exceeded seasonal sales goals.- Engaged with guests to understand and anticipate customer service needs; maintaining documentation of interactions and follow-up concerns.- Liaised with management to communicate customer feedback and recommendations for product improvement & recommendations - Leveraged knowledge of company products and services to recommend solutions to customers, while remaining current on trends

- Directed staff in day to day work assignments to maximize productivity, overseeing the scheduling and workflow of 20-30 employees (front-of-house staff and kitchen) five days per week - Established standards for personnel performance and customer service. Implemented corrective actions for issues, continuously improving service results for 300+ guests per shift.- Assisted in implementing sales plans and controls to meet or exceed financial goals.- Examined restaurant for risk compliance with health & safety standards by conducting walkthroughs and observing staff and operations.- Investigated and resolved complaints regarding food quality, service and accommodations.- Conducted interviews of prospects, and hired according to needs and culture fit.- Provided orientation and onboarding/cross-training to help new associates in skills development.- Organized and hosted pre-shift meetings to review specials, menu changes and house counts.- Scheduled and received deliveries and verified goods received against paperwork. Counted money and made bank deposits distributing cash tips.