- Greet clients and assess their concerns regarding how to become a tutor or how to receive tutoring and provide the resources and guidance necessary for next steps- Answer phone calls and emails to to assist with inquiries regarding the tutoring program- Resolve student concerns and escalate to a manager as needed using professional communication strategies

- Team leader of 10+ employees elected to delegate tasks and oversee restaurant operations- Responsible for managing and dispersing tips to all kitchen staff , organizing work space for next shifts, and securing the location in order to close the establishment each night- Initiated and implemented a standard method of register counting to record all daily expenses and income on behalf of all workers in order to streamline the daily closing process

- Conducted engaging educational sessions for 8+ children per group, showcasing product features and promoting sales initiatives- Provided hands-on instruction at various stations, fostering meaningful interactions with children and parents to elevate the retail experience and drive revenue