Ashley Magnotta Email & Phone Number

Chicago, Il, Us

Oak Brook, Illinois, United States

Oak Brook, Illinois, United States

Oak Brook, Illinois

Columbia, Missouri Area

Delivered excellent customer service and positive attitude with guests, customers, co-workers and management.Prepared a variety of food according to production guidelines and standardized recipes.Processed menu components by measuring, weighing, mixing, chopping, trimming, and peeling extensive ingredients.Followed the prep lists created by chefs and created station prep lists, also completed weekly inventory reports. Properly stored and prepped food by adhering to food safety policies and procedures Safely Utilized a variety of utensils including knivesLabeled and organized all ingredients for efficiency and storage.Undertook basic cooking duties such as reducing sauces, creating dips, and mixing ingredients for condiments.Maintained the kitchen by sanitizing prep areas before and after use to ensure knives and critical equipment were clean.Preformed other duties as assigned

Columbia, Missouri Area

Provided new members with tanning and skin protection procedures to ensure a safe tanning experience Greeted all incoming guests with a positive attitude Conducted store tours of the salon, answering questions and promoting premier membershipsResponsible for the cleanliness of tanning beds, individual rooms, and the entirety of the salonMaintained client records, answer phones, and monitored the cash registerAdvised proper skincare for tanning experience by selling correct productsTrained new hires on policies and procedures in order to succeed in the workplacePerformed daily close out reports and depositsProvided exceptional customer service daily

Columbia, Missouri Area

Capstone Class (August 2017-December 2017 + August 2018-December 2018)Server Duties:Delivered exceptional, friendly, and efficient serviceRegularly checked on guests to ensure customer satisfactionMaintained excellent customer service and positive attitude towards guest, customers, clients, co-workers, etcAccurately recorded orders and communicated with team members to serve food and beverages that exceeded guests expectationsEffectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requestsAssisted guests with making menu choices in an informative and helpful fashionDesigned front-of-house layout, table settings, and center pieces.Routinely cleaned tables, set tables, polished silverware, and glassware.Cook Duties:Maintained the kitchen by sanitizing prep areas before and after use and making sure that all knives and critical equipment are cleanSafely Utilized a Variety of Utensils including knifesPrepared ingredients by measuring, weighing, mixing, chopping, trimming, and peeling food itemsPrepared a variety of food according to production guidelines and standardized recipesPrepared, seasoned, and cooked a wide range of food, including appetizer's, soups, salads, entrees, and dessertsProperly stored food by adhering to food safety policies and procedures Labeled and stocked all ingredients on shelves so they can be organized and easily accessibleHelped develop an innovative fall menu with a creative flair Oversaw front-of-house and back-of-house, ensuring guests received high quality service

Columbia, Missouri Area

Instructed 20 preschool students ages 2-5Prepared meals for preschoolers and school-aged childrenPlayed games and entertain children ages 2-8Motivated children to solve problemsCleaned the daycare facility

Florence Area, Italy

Interned at Ganzo through Florence University of The ArtsCommunicated with customers to ensure satisfactionAccurately recorded orders and communicated with team members to serve food and beverages that exceeded guests expectationsEffectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requestsAssisted guests with making menu choices in an informative and helpful fashionRoutinely cleaned tables, set tables, polished silverware, swept floors, set up the patio, and cleaned glassware

Columbia, Missouri Area

Greeted guests and escorted them to table or waiting area.Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings.Received payments by validating credit charges; approving checks; accepting currency; calculating and issuing change; managed take-out orders when requiredDelivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphereHelped dining room staff by setting and clearing tablesCommunicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed Addressed guest requests or complaints, and escalated major complaints to manager

North Aurora, Illinios

Greeted guests as they arrived and departed to ensure a positive dining experience. Ensured any special needs or requests for diners were accommodated and arrangedBuilt relationships and rapport with regular dine-in customersManaged in-person and telephone guest inquiries, and reservation bookings, also communicated to-go ordersMaintained the appearance and cleanliness of the front-of-house environment and also completed server organizationMaintained excellent customer service and positive attitude towards guests, customers, co-workers, and managementSummer/Winter Break Job

Batavia, Illinois

Interned at Grace McWayne Elementary SchoolInstructed, played games, and communicated with kindergartnersMotivate children to solve problemsSpecific dates January 2013-March 2013/January 2014-March 2014