Help Desk Specialist
Help Desk Specialist
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Ashley Manzella Email & Phone Number
Help Desk Specialist
at
Help Desk Specialist
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✓ Verified July 2026
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Current company
Help Desk Specialist
Role
Help Desk Specialist
Location
Dallas-Fort Worth Metroplex, United States
Who is Ashley Manzella? Overview
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Quick answer
Ashley Manzella is listed as Help Desk Specialist at Help Desk Specialist, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for Ashley Manzella.
Ashley Manzella previously worked as Desktop Support Technician II at First Premier Bank/Premier Bankcard and Associate - Service Support at Charles Schwab. Ashley Manzella holds Bachelor Of Science (B.S.), Systems And Network Administration from Bellevue University.
Profile bio
About Ashley Manzella
As an Information Technology (IT) Professional, I hold six recognized industry certifications and have five years of experience working Desktop Support and Service Desk roles in the banking and financial services industry. In addition, I recently graduated from the Systems and Network Administration program at Bellevue University.
Listed skills include Domain Name System, Windows Server, Routing And Switching, Active Directory, and 29 others.
Current workplace
Ashley Manzella's current company
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Help Desk Specialist
5 roles
Ashley Manzella work experience
A career timeline built from the work history available for this profile.
Desktop Support Technician Ii
• Provide hardware and software support for workstations, printers, mobile devices, and conferencing equipment• Document processes, execute system upgrades, and contribute to technology projects• Proficiently image and configure computers• Maintain and update records of support activities in a ticketing system• Execute Move, Add, and Change (MAC) tasks• Utilize asset management software to maintain up-to-date inventory records• Collaborate and triage issues with other IT teams and vendors• Comply with PCI consumer protection regulations
Mar 2023 - Jul 2024
Associate - Service Support
• Skilled in identifying, diagnosing, and resolving technical problems in a timely manner• Proven ability to install, configure, maintain, and troubleshoot end-user equipment and software• Thorough knowledge of Windows operating systems, mobile devices, and virtualized environments• Follow established policies and procedures and adhere to all service-level agreements• Create and maintain user accounts, passwords, and other system configurations• Maintain and update records of customer requests and support activities in a ticketing system
Feb 2019 - Mar 2023
Service Desk Technician I
• After the acquisition of TD Ameritrade by Charles Schwab, my role transitioned
Feb 2019 - Jun 2021
Computer Technician
Vkgs Llc Dba Video King Gaming Systems
• Diagnosed, troubleshot, and resolved hardware, software, or other system problems on Windows 7, XP, and Server 2003 PCs, then generated performance reports• Imaged and configured Android tablets with proprietary software and verified server connectivity• Refurbished and assembled tablet PCs by diagnosing and replacing internal components
Sep 2017 - Jan 2018
4 education records
Ashley Manzella education
Bachelor Of Science (B.S.), Systems And Network Administration
Bellevue University
Associate Of Applied Science (A.A.S.), Server Administration
Metropolitan Community College
Bachelor Of Science (B.S.), Biology
Iowa State University
High School Diploma
Cousino Senior High School
FAQ
Frequently asked questions about Ashley Manzella
Quick answers generated from the profile data available on this page.
What company does Ashley Manzella work for?
Ashley Manzella works for Help Desk Specialist.
What is Ashley Manzella's role at Help Desk Specialist?
Ashley Manzella is listed as Help Desk Specialist at Help Desk Specialist.
Where is Ashley Manzella based?
Ashley Manzella is based in Dallas-Fort Worth Metroplex, United States while working with Help Desk Specialist.
What companies has Ashley Manzella worked for?
Ashley Manzella has worked for Help Desk Specialist, First Premier Bank/Premier Bankcard, Charles Schwab, Td Ameritrade, and Vkgs Llc Dba Video King Gaming Systems.
How can I contact Ashley Manzella?
You can use AeroLeads to view verified contact signals for Ashley Manzella at Help Desk Specialist, including work email, phone, and LinkedIn data when available.
What schools did Ashley Manzella attend?
Ashley Manzella holds Bachelor Of Science (B.S.), Systems And Network Administration from Bellevue University.
What skills is Ashley Manzella known for?
Ashley Manzella is listed with skills including Domain Name System, Windows Server, Routing And Switching, Active Directory, Genetic Markers, Computer Hardware, Server Hardware, and Perl.
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