Ashley Marsh Email & Phone Number

Santa Barbara, CA, US

Reporting to the Executive Director of Recreation, this position is responsible for supervising and managing the area of Public Engagement within the department of Recreation. This includes the activation and operation of various revenue-generating efforts and solicitation of funding sources. These efforts include, but are not limited to, non-student.

Santa Barbara, CA, US

- Plan, organize and execute 150+ events per academic year including in-person andvirtual special events such as Rec Fest and Turkey Trot 5k/10k, Sport Club home gamesand tournaments, and on-campus student organization and department events,ranging from 20-10,000 participants per event- Manage master schedule and develop contracts and invoices for all.

Santa Barbara, CA, US

- Plan, organize and execute 120+ events per academic year including in-person and virtual special events such as the Fun & Fitness Festival and Turkey Trot 5k/10k, on-campus student organization and department events, and sport club home games and tournaments ranging from 20-8,000 participants per event- Hire, train, supervise, and evaluate 50+ Events.

Santa Barbara, California, US

- Coordinate a volunteer team of 30+ for FestForums conference. FestForums is the B2B live gathering of festival producers, organizers, and industry leaders to learn and network all in one place. The conference includes various panels, exhibitors, awards, concerts, and parties galore presented in a relaxing convivial environment.- Assist with social media.

- Manage Santa Barbara Taproom social media platforms including Instagram and Facebook- Assist with Taproom events

Santa Ynez, CA, US

- Assisted with summer concert series, wine pick up parties, and various winery events- Managed social media content including Instagram and Facebook- Performed host duties and assisted with Tasting Room responsibilities as needed- Enforced COVID-19 safety protocols and provided excellent customer service

San Francisco, CA, US

• Served as a liaison with clubhouse and front office staff, responding efficiently to requests, issues, etc. as they arise
• Assisted with pre-game Field Visits, National Anthem and First Pitch participants for each game
• Coordinated lineup postings, scoreboard operations, and PA announcements for each game
• Coordinated Suite and Patio set up with Ticket Office, Sportservice and City staff to ensure positive experience for clients
• Coordinated concourse vendor setup for each game with Giants Sponsorship department, City of Scottsdale staff and Scottsdale Charros members. Monitored vendors during game to address any requests and ensure they were.
• Assisted with security, medical, and customer service issues as during games

Tempe, AZ, US

• Planned, coordinated, marketed, supervised, and evaluated the Kids Camp, Intramurals, Sport Clubs, and Active Recreation programs at the Sun Devil Fitness facilities on the West location
• Hired, trained, supervised, evaluated, and advised 40+ student staff members, including student coordinators, program supervisors, kids camp counselors, officials, field painting staff, and marketing street team
• Developed a comprehensive calendar of Intramural sports, Active Recreation events, and Kids Camp programs
• Coordinated and host a total of 28 Active Recreation events in 3 semesters including Life Sized Mario Kart, Slip n’ Slide Kickball, Big Beach Ball Sand Volleyball, Dodge ball and Matball Tournaments, Inner Tube Water.
• Increased 10-week long Kids Camp program’s unique participants by 86% from the previous summer, ensuring a profit in the program’s third year
• Created Kids Camp field trip and Fun Friday programs to enhance camper experience and generate additional revenue

Tempe, AZ, US

• Collaborated with the Event Coordinators and other full time staff in all aspects of event staging within Sun Devil Athletics and special events
• Troubleshoot a variety of guest and staff concerns and questions during home games ranging from ADA requests, ticket relocations, medical emergencies, service recovery, and general guest behavior and customer service.
• Navigated the stadium renovations and implementation of new Clear Bag Policy, training staff to understand the new changes, and answering staff and guest questions
• Supported various Sun Devil Athletics departments and specific team-related requests, mostly involving Guest Relations, staff training, and game day operations for Fall and Winter sports including Football, Soccer.
• Edited and revised Guest Services staff manual, Fall and Winter Sports training materials, and other staff documents and policies
• Prepped all Guest Assistant Centers throughout the stadium with proper inventory and staff materials

Rohnert Park, CA, US

• Managed a 10 weeklong summer camp of 250 children, ensuring the camp runs smoothly and safely
• Oversaw and supervised 15 camp counselors and 2 Assistant Directors
• Interviewed, hired, trained, and mentored staff in job duties, camp policies, procedures, customer service, sustainability practices, and risk management
• Planned and maintained camp budget of $100,000
• Generated a profit of $76,000 for the summer of 2014
• Organized and planned camp activities, field trips, and special events by collaborating and contracting with many different organizations and programs

Rohnert Park, CA, US

• Supervise, interview, hire, and train Fitness Center Staff of 14
• Interview, hire, and supervise maintenance technician
• Create semester, summer, winter, and finals week staff schedule
• Maintain a constant supply of inventory such as towels and fitness equipment
• Research and order the best possible fitness equipment
• Plan and implement Campus Rec programs, policies, and activities with excellent leadership skills such as Celebrate Your Body Week, Love Your Genes Drive, and TRX 30-30 Challenges

Rohnert Park, CA, US

• Created lesson plans for activities such as drama, art, science, and sports
• Led and organized lessons, crafts, songs, snacks, games, field trips and activities with the children
• Communicated between directors, fellow counselors, and parents
• Provided excellent customer service
• Responded to risk management issues promptly and according to policy
• Versed in camp procedures and policies

Rohnert Park, CA, US

• Provided excellent customer service in a busy environment by being welcoming, friendly, and informative
• Enforced Fitness Center policies and procedures, and met participant’s needs consistently
• Led fitness equipment orientations
• Cleaned equipment, distributed and laundered towels
• Responded to risk management drills and incidents

• Assisted Office Manager to execute and complete daily tasks and managed the front desk when needed
• Received incoming calls and made check up phone calls
• Greeted, checked-in, and assisted patients
• Scheduled patient appointments
• Collected payments with the highest accuracy
• Tracked patient payments, tracked daily & monthly income with MS Excel spreadsheets & generated graphs from data; created letters using MS Word and documents for purposes of advertising and inventory

Master’S Degree, Higher And Postsecondary Education

Bachelor Of Science, Business Administration: Management Concentration

High School