Ashley B. Email & Phone Number

Wilmington, Nc, Us

Golden, Colorado, Us

A fundamental junction of the Belmar Pharma Solutions team, I coordinate with the operations and sales teams to develop and incorporate the prescribing portal into the pharmacy practices. I train clients on how to use the software and am the point of contact for troubleshooting portal issues for both Belmar and APS Pharmacies. I built and maintain reporting to show the growth and utilization of the portal tools created since implemented; I also created the training material across multiple portals offered. Each day, I have the pleasure of speaking with practices of providers who are new to our pharmacy, obtaining and verifying credentials before adding them into our database.

Wellington, Fl, Us

I supervised and to worked among the management team to address upset patients and practices who experienced prescription mishaps or service concerns. It was my responsibility to analyze each unique situation and streamline a just resolution on a case by case basis. This position required a strong set of investigational and customer service skills.I developed a process for reporting and resolving grievances that automatically generated reports in real time. My reporting was used to determine lost revenue, where additional training was needed, and areas in need of operational improvement. I wrote this department's SOP as well; the success of the processes and reporting that I created was later applied company wide.

Wellington, Fl, Us

I supervised the pharmacy intake team (and later the call center team). I was responsible for the development and implementation of metrics to ensure the team was on track daily to meet departmental goals; metrics were reevaluated every 6 months (+/-). Among other supervisory duties - time card approvals/adjustments, reviews, scheduling... - I was responsible for recruitment which included the creation of job postings, evaluation of applicants, job interviews, and candidate selection for hire. I trained all new hires to ensure all processes were understood and executed; I maintained departmental SOPs as processes changed.

Wellington, Fl, Us

I started at this company in pharmacy intake, where I moved prescriptions from the fax into process at the pharmacy ensuring accuracy for both the physician and patient database. I caught onto the position quickly and developed several internal processes to ensure completed orders were moved quickly and efficiently through the pharmacy; I built several automated software additions as well. After 3 months on the job, I wrote this department's SOP.

Lakeland, Florida, Us

I was a pharmacy technician with Publix, a grocery store/pharmacy chain in the southeast USA. I gained experience in assisting people who speak different languages.

Cranberry Township, Pennsylvania, Us

I was a pharmacy technician for Giant Eagle, a grocery store/pharmacy chain local to the PA/OH/NY tri-state area. I learned the pharmacy prescription processes and in time was responsible for the pharmacy inventory. I also gained experience in light compounding. My greatest accomplishment in this position was my accuracy percentage and data entry speed as I was the quickest at inputting prescriptions with the best accuracy among the team.

Erie, Pennsylvania, Us

During my internship with Eriez magnetics, I assisted in developing a worksite wellness program, created business to business communication, interoffice memos, and maintained a wellness information bulletin board.

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Pharmacy; Health And Wellness Promotion

Executive Mba, Health Care Analytics And Supply Chain Management