Ashley Mccalla Email & Phone Number

Responsible for execution, and delivery of impeccable service experience to each and every client, while preparing service and manufacturing teams to meet the department demand.Manage and oversee overall department meets sales and service OKRsInstrumental in training sales strategy for sales of factory-based service, maintenance, and vehicle repair packagesPrepare pitch decks and execute on sales presentations with high-end clients Hands-on in training and managing team on utilizing CDK service and drive systems to prepare repair orders dailyManage manufacturing procedures, including processing extended warranty claims Provide impactful guidance and coaching to employees to ensure overall department goals are met, up to and including timeliness of repair metrics.Set the standard and lead by example for open communication, active problem solving, and a positive work environmentChampion safety, efficiency, quality, and overall excellence in all interactions

Beverly Hills, California, United States

Leading and training the beauty department in sales strategy while maintaining the highest client satisfaction, quality, and performance metrics.Responsible for hiring and on-boarding of all new beauty team members (sales reps)Developed personal selling strategy and trained reps on approachResponsible for creating impact in the way the business thinks about developing talent and sources clients, including the creation of pitch decks and business plans to ensure we met our monthly goals/metricsManaged scheduling, projects, and performance managementCreated and managed the local influencer programMonitored and trained on inventory management and made suggestions to buyers based on demand and industry trendsContinuously stayed up on current industry trends and product knowledge in order to train and keep local brand presence up to dateStayed on board on a project basis for local media and community events

Hollywood, California, United States

Leading and training team in sales strategy while maintaining the highest client satisfaction, quality, and performance metrics.Responsible for hiring and on-boarding of all new beauty team members (sales reps) Developed personal selling strategy and trained reps on approachCreated impact in the way the business thinks about client loyalty. Created a monthly event schedule that ensured clients returned more 2-3x more often than they normally would have all because of creating value, and therefore a need, causing them to spend more and subscribe to our events, staying engaged with our local brand presence.Created and managed the local influencer programMonitored and trained on inventory management and made suggestions to buyers based on demand and industry trendsContinuously stayed up on current industry trends and product knowledge in order to train and keep local brand presence up to dateFacilitated in-store beauty classes on a bi-weekly basis, with over 15+ guests