Desktop Support Specialist
Current
Jan 2023 - Present
AeroLeads people directory · profile
Ashley Mcgee Email & Phone Number
Desktop Support Specialist - Temple Health
at
Temple Health – Temple University Health System
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Desktop Support Specialist - Temple Health
Location
Philadelphia, Pennsylvania, United States
Who is Ashley Mcgee? Overview
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Quick answer
Ashley Mcgee is listed as Desktop Support Specialist - Temple Health at Temple Health – Temple University Health System, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Ashley Mcgee.
Ashley Mcgee previously worked as Desktop Support Specialist at Temple Health – Temple University Health System and Mac Desktop Tech at Fox Chase Cancer Center. Ashley Mcgee holds Bachelor Of Science - Bs, Information Sciences And Technology from Penn State University.
Company email context
Email format at Temple Health – Temple University Health System
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Temple Health – Temple University Health System
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Profile bio
About Ashley Mcgee
Resilient and self-aware individual who thrives in an environment that presents challenges and opportunities. Proven skills in customer service, problem solving, and critical and creative thinking. Dedicated to maintaining up-to-date industry knowledge and IT skills.
Current workplace
Ashley Mcgee's current company
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Temple Health – Temple University Health System
AeroLeads page
8 roles
Ashley Mcgee work experience
A career timeline built from the work history available for this profile.
Mac Desktop Tech
I accepted a permanent position from a contract position within the same organization.
Apr 2022 - Jan 2023
It Support Technician
Oct 2021 - Apr 2022
Technical Expert
-Repaired and completed over 1500 mobile support sessions in a timely manner. -Identified and solved customer technical issues using a variety of diagnostic tools.-Trained and motivated team members while establishing best practices.-Collaborated with cross-functional teams and diverse colleagues to accomplish team objectives and serve customer needs..
Aug 2019 - Oct 2021
At Home Tier 1 Mac Advisor
-Acquired skills to complete over 500 basic computer hardware and software repairs.-Remotely performed diagnostic test and repaired malfunctioning hardware and software.-Researched issues and resolve within a timely manner. Escalated unresolved issues to the next level of support. -Walked customers through problem-solving process. -Showed users on how to.
Oct 2020 - Feb 2021
At Home Tier 1 Ios Advisor
-Provided thorough remote software support and problem resolution for over 500 customers. -Received positive reviews from all customers. -Maintained up-to-date knowledge on latest technology, policies and processes.-Met and exceeded company standards regarding service levels, handle time, and productivity.
Aug 2020 - Feb 2021
Technical Specialist
-Attentively listen to customers while determining a solution for the described problem.-Troubleshoot using various diagnostic tools to resolve hardware and software issues.-Providing excellent customer service by effectively communicating causes of technical issues of recommending solutions.-Flexible to support other areas during periods of high volume..
Jul 2018 - Aug 2019
Customer Experience Coordinator
Aug 2012 - Aug 2016
3 education records
Ashley Mcgee education
Bachelor Of Science - Bs, Information Sciences And Technology
Penn State University
Bachelor Of Science - Bs, Computer Science
West Chester University Of Pennsylvania
Bachelor Of Science - Bs, Computer Science
Lock Haven University Of Pennsylvania
FAQ
Frequently asked questions about Ashley Mcgee
Quick answers generated from the profile data available on this page.
What company does Ashley Mcgee work for?
Ashley Mcgee works for Temple Health – Temple University Health System.
What is Ashley Mcgee's role at Temple Health – Temple University Health System?
Ashley Mcgee is listed as Desktop Support Specialist - Temple Health at Temple Health – Temple University Health System.
Where is Ashley Mcgee based?
Ashley Mcgee is based in Philadelphia, Pennsylvania, United States while working with Temple Health – Temple University Health System.
What companies has Ashley Mcgee worked for?
Ashley Mcgee has worked for Temple Health – Temple University Health System, Fox Chase Cancer Center, Omnicomp Inc,., Apple, and Tj Maxx.
How can I contact Ashley Mcgee?
You can use AeroLeads to view verified contact signals for Ashley Mcgee at Temple Health – Temple University Health System, including work email, phone, and LinkedIn data when available.
What schools did Ashley Mcgee attend?
Ashley Mcgee holds Bachelor Of Science - Bs, Information Sciences And Technology from Penn State University.
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