Ashley M. Email & Phone Number

Waynesville, NC, US

• Reconcile payments for Olympic Sports teams & athletic directors, ensuring accuracy and timely processing of over 250 transactions per month.
• Orchestrate comprehensive travel arrangements for coaches and athletic directors, including airfare and hotel reservations.
• Lead the revitalization and enhancement of manuals using PowerPoint and Word, implementing meticulous updates to ensure precision and relevance, thereby streamlining organizational processes.
• Conduct market research, benchmarking, preparing reports, and other presentations-style documents.
• Collaborated with the Deputy AD on NCAA and gender equality reports/certifications, EDI initiatives, athletic department professional development, and internal operations.
• Executed two events through strategic advertising, seamless setup, effective communication, and meticulous on-site management, resulting in successful outcomes and sustained post-event engagement.

• Coordinated the distribution of credentials for 600 employees and volunteer workers, ensuring seamless entry into events and maintaining a secure environment.
• Prepared and updated activity and cue sheets with timing for media, broadcasts, and operations, along with facilitating the movement of talent and special guests around the stadium in conjunction with game day.
• Implemented a comprehensive crowd management plan that reduced wait times at the student gate by 30%, resulting in a more efficient and enjoyable experience for over 40,000 attendees per game.
• Developed a thorough intern program, including training modules, schedules, and policies & procedures.
• Supported in supervising 200 game day staff to ensure that they are following policies and promoting the PRIDE standards.

• Achieved a 25% reduction in supply costs by implementing inventory management strategies, such as quote comparison and budgeting, resulting in annual savings of $5,000.
• Composed, edited, proofread, and processed an average of 15 audit reports, contracts, proposals, and general correspondences per week.
• Organized event programming for various groups, including clients and colleagues.

Charlottesville, Virginia Area

• Coordinated travel logistics with various vendors for university study abroad programs to over 180 countries by designing itineraries, coordinating with ground support, pricing, air, & visa teams, and presenting.
• Launched and implemented a two-week standard training schedule for new hires in the Program Development Position and created new training materials.
• Managed an average of 12 programs per week and completed 250 programs, generating over $900,000 in total revenue.
• Conducted ten pre-trip audits per week by pulling reports from CRM and reviewing for errors to reduce revenue loss.
• Coached and guided a new hire through the completion of 15 programs, generating revenue of over $60,000.

Charlottesville, Virginia Area

I spearheaded the youth and adult tennis leagues, including researching rules, safety protocols, & compliance regulations, reserving courts, recruit participants, ordering equipment, league schedules, financial analysis & budget, and creating marketing plans for the league.

Assisted U.S. Soccer during the Development Academy Girls’ Winter, Spring, and Summer Showcase and the Nike Women’s International Friendlies.

Knoxville, Tennessee Area

Master Of Education - Med, Sport And Fitness Administration/Management

Bachelor'S Degree, Sports Management

Master Of Education - Med, Sports Studies