Ashley M. Email & Phone Number

Baltimore, MD, US

United States

United States

Answering phones,onboarding paper work for employees and office managers, answering emails, returning calls, filing, using office 365, scanning documents, updating files.Reporting to the Executive Director of Human Resources.

United States

Provide technical support assistance re-setting passwords and changing participants and worksite information as needed. Work independently and well as in a group setting. Provide clear and concise direction. Respond to help desk questions within a business day. Proficiency in virtual communications platforms.

United States

Under minimum supervision, performs a wide range of foodservice duties. Is expected to solve problems without need for direct supervision to assure quality service standards. Work requires the ability to exchange information on factual matters, schedule appointments, greet visitors, explain Medical Center policies, and/or relay messages to appropriate.

United States

-Provide hospitality to our members and guest. -I must have the ability to work with a high degree of attention to detail and discretion as well as being able to incorporate new and effective ways to achieve better results.-Analytical abilities and aptitude in problem- solving, excellent written and verbal communication skills.-Have proper documentation of.

-Act as the single point of contact to the customer for all types of service request.-Coordination of all IT support groups to ensure maximum utilization of billable resources. -Delegate service requests as they arrive through email, phone, or chat, being able to type at least 45 WPM.-Schedule technical resources within the ticketing system.-Monitor.

United States

barcoding Inc. here I was tasked with pairing devices and printers, data entry of mobile devices, along with downgrading devices SD cards. Along with configuring applications for MDM use of the device.

-Keeping a detailed and updated record of products to buy, I have to be observant to the needs of my department when ordering for products to arrive for the night of.-Using the provided system to create orders, using my time management skills to have the orders all placed by a specific time each day.-Keeping myself proactive when walking my department to.

Baltimore, Maryland, United States

-Call center environment-University of Maryland Medical System go live event-Using the EPIC ticketing system for making tickets that are well documented so that when escalating tickets, the technician can give the person the correct help they based on the level of the problem.-Self motivated to ensure that the job gets done with no supervision needed..

Certification, End User Desktop Support Technician

High School Diploma