* Creates River Cruise, Hotel & Airlines Reservations (Resco, SeaWare, RightRez)* Provides excellent Customer Service with Travel Agency Partners, Guests and Internal Partners* Manages Key Travel Agency & Tour Operator Accounts* Multi-task with multiple software programs & databases* Assists with training on new & current products* Assistant to Vice President of Reservations & Manager of Reservations* Assists with PR / Media / VIP Clients

* Executive Assistant to The Owners & Assist 40+ Travel Agents in daily activities* Sells Vacation Packages, Cruises & Land Tours* Marketing Assistant* Creates Documents for Clients Vacations* Makes sure the office runs smoothly everyday.* Manages Social Media for Plaza Travel, which includes: Two Facebook Pages, Blog & Twitter * Puts on travel related events where lots of research is involved* Orders all Office Supplies* Won 2nd place for "Best Use of Social Media" by TravelAge West Magazine* Travel Agent's 30 Under 30 for 2013 by Travel Agent Magazine

* Provided
 support 
to 
the 
owners
 in
 running
 errands 
for 
both 
personal
 & 
business, 
managing 
busy 
calendars, 
setting
 up
 appointments, 
travel 
arrangements,
 helping
 with
 sales 
& 
looking 
after
 their 
dog
 * Helps
 with 
Events 
(such 
as 
Meals
 on 
Wheels,
 Oscars 
&
 Grammy's 
Gifting
 Suites,
 Food
 &
 Wine 
Magazine,
 etc.)

* Made sure that Anthony Cools Show was on schedule and was prepared for his nightly performances* Sold merchandise after the show was over where cash handling was involved* Scheduled Employees* Acted as a Personal Assistant to Mr. Cools

* Provide support to the General Manager & Assistant General Manager* Provide quotes for room rates and up-sell the guest when possible as well as making reservations.* Verify that the correct charges and credits are posted to the corresponding guest folio.* Collect payment for charges on the guest folio.* Register and assign rooms to guests.* Provide administrative, reception and program support to management and staff.* Ordered Office Supplies as well as Lunch for the Employees* Acted at a Concierge where I made Restaurant & Show Reservations