Accomplished and diverse professional with 25 years of expertise in direct management developed through intensive training and extensive firsthand experience. Established reputation as a self-starter. Ambitious in seeking out peripheral duties. Rapidly adapts and succeeds in many different venues. Possess an intuitive understanding of how people assess, learn and assimilate information. Skilled at building and maintaining strong working relationships with business entities and personnel. Exceptional product delivery through careful listening, communication and appropriate execution. Additional strengths include: Sales Performance Management Change Management Business Liaison Staff Leadership & Training Trade Education Health and Wellness• Over 25 years of experience in sales (Business to business / consumer to business)• Over 20 years of health and wellness experience• Over 15 years of management experience in operations/trade/military/call center environment• Over 6 years of experience in Fraud Discovery• Partners with multiple business entities to determine objectives and requirements• Execute all feedback, training, and incentives in order to maximize departmental efforts• Applies knowledge, skills and techniques to execute projects effectively and efficiently• Motivates team to achieve optimum results in productivity, quality and performance• Strong interpersonal skills• Able to work independently• Self-motivated; takes initiative to identify problems and analyzes multiple data sources to determine solutions• Experience achieving results through listening, understanding, training, and leadership• Coordinate unit workflow to assure quality and timeliness of account processing• Develop staff while managing multiple priorities