I worked with a digital product team to design e-Commerce experiences for our clients across web and mobile. We used research, strategy, and design to bring user-centered concepts to life.

I worked with clients to design web and mobile experiences centered around their customers. I used research to understand end-user needs and translate them into wireframes, sitemaps, and user flows. I collaborated with a digital product team to bring our design concepts to life.

I conducted user interviews, usability testing, and research studies that validated design concepts for Xfinity Mobile. My research efforts spanned across the e-Commerce customer journey- encompassing web and mobile experiences.

Through design research, I informed the digital product design of web, mobile, and omnichannel experiences for URBN brands. I worked with design and product management teams to build and conduct research studies that drove e-Commerce strategy.

Developed understanding of consumer needs and pain points for package design by testing usability of original packaging. Made recommendation for ideal package based on user preferences for protection, storage, and dispensing.

Explored communicating through gesture with robotic furniture. Observed dancers and actors engaging with robotic furniture to design human-robot interactions.