Ashley Robertson Email & Phone Number

Springfield, Massachusetts, United States

Effectively managed interactions with First Amendment auditors, adhering to security protocols while maintaining professional communicationCollaborated with the Environmental food permit coordinator to expedite vendor inquiries, manage account follow-ups, and streamline the mailing of invoices to enhance efficiencyAccurately documented complaints related to local restaurants, establishments, and schools, working closely with environmental directors and inspectors to ensure timely violation reporting and resolutionProcess and manage tobacco permit applications, ensuring compliance with regulatory standards and timely application approval.Liaised with 311 operators, clarifying inquiries and redirecting calls to the appropriate departments, ensuring accurate information and timely resolution of concerns

Springfield, Massachusetts, United States

Implemented file organization techniques enhancing office aesthetics and accessibility, resulting in smooth productivity.Safeguarded sensitive information, reducing security risks through confidential handling.Cultivated a welcoming atmosphere, embodying a friendly demeanor toward visitors, welcome and assist visitors effectively.Directed over 30 daily phone calls per day effectively using a multi-line system, improving communication.Oversaw mail, financial records, and paperwork for a retail chain with nine locations, ensuring efficient operations.Operated office equipment, including photocopiers and scanners, facilitating seamless document distribution.

Clearwater, Florida, United States

Organized 2-5 appointment schedules daily through proactive engagement via text, call, and email, showcasing strong organizational skills crucial for managing various tasks.Independently managed daily tasks in an online role, orchestrating appointment schedules and driving sales through innovative marketing initiatives, earning recognition as one of the best workers.Enhanced monthly sales by fostering client loyalty through friendly conversations to welcome and interact effectively with visitors, contributing to a positive atmosphere.Achieved the title of #1 booking assistant by mastering overbooking and errors through proactive communication about new appointments and schedule changes, highlighting attention to detail and organizational skills.Boosted sales through marketing support, implementing Facebook ads and creative ideas, earning praise as one of the best workers in the company.

West Springfield, Massachusetts, United States

Adhered to local, state, and federal laws for food handling and sanitation, demonstrating a meticulous attention to detail.Operated kitchen utensils and equipment with manual dexterity, speed, and accuracy, showcasing proficiency in handling various tools, a valuable skill for operating office equipment.Received inventory, ensuring accurate verification of ordered products, highlighting strong organizational skills and attention to detail, essential for managing supplies and maintaining inventories.Assisted an average of 20 customers per day with orders, demonstrating effective customer service skills.Utilized a POS system to process payment transactions averaging between $100 - $500 per day, showcasing proficiency in handling financial transactions and providing a valuable skill for managing financial records.Led a team of 7, demonstrating effective leadership and collaboration skills, essential for coordinating tasks.