Ashley Motta Email & Phone Number

Seattle, Washington, United States

Collaborated with cross-functional teams, including product managers, marketing, & business leaders, to design & develop engaging e-learning courses that aligned with organizational goals, improving product knowledge, team performance, & customer service.Partnered with IT Subject Matter Experts (SMEs) to develop & implement a custom training environment for retail staff, leveraging technology to enhance learning delivery & improve operational efficiency.Collaborated teams to design & develop engaging e-learning courses that aligned with organizational goals, improving product knowledge, team performance, & customer service.Applied ADDIE (Analysis, Design, Development, Implementation, Evaluation) model to create scalable, high-quality learning solutions, improving knowledge retention & ensuring content relevancy for diverse learner groups.Utilized learning analytics & feedback mechanisms to evaluate training effectiveness, making continuous improvements to enhance learning outcomes & ensure alignment with business goals.Demonstrated strong project management skills by leading multiple concurrent training projects, ensuring on-time delivery while maintaining high quality standards & managing stakeholder expectations.

Remote

Developed content for cross-functional directors across multiple sites within the Retail Reporting and Analytics divisions. Implemented new programs to communicate organizational structure changes and continue developmental learning for employees. Documented process & procedure outlines for Alteryx and Tableau, revitalized the Reporting & Analytic website, and authored facilitator guides to increase the usage of dashboard with the Enterprise and Retail departments. Designed the Reporting & Analytics team manual that documented protocols, procedures, and processes leading to standardized documentation, best practices, and new hire protocols. Assessed current materials and increased resources for data analysts and internal stakeholders by creating instructional audio-visual media, led internal training, optimized, and expanded internal knowledge repositories, and reviewed vendor contracts to identify learning and development opportunities. Facilitated key partnerships between Alteryx and BECU stakeholders to host a two-day Alteryx learning event for data analysts. Participated in a cross-functional team of learning professionals to mentor new and aspiring learning leaders and designed evaluation questions for broader organizational use specifically for developing

Tukwila, Washington, United States

Collaborated with multiple stakeholders within Mortgage and utilized the ADDIE framework to analyze, design, develop and facilitate training for new and existing projects. Pioneered a certification process for loan officers utilizing the Adobe Captivate simulation function that led to a streamlined certification process and increased accuracy of submitted VA loans. Coordinated projects that developed instructor-led training, instructional audio-visual media, and other resources using data, eLearning software, UX principles, subject-matter experts, etc. to increase learning opportunities. Increased virtual training participation between 20% -30% by updating and expanding the documented procedures, processes, and best practices when facilitating virtual-led trainings.

Created instructional content for the Bethel School District for adult individuals in small groups, building and district wide programs. Achieved around a 10% increase in technology usage within the classroom by designing professional development opportunities for adults to begin utilizing district adopted software including Google Suite, Canvas, etc. Designed instructional/troubleshooting guides and other resources to help the educators and the community with technology integration at home.

Spanaway, Wa

Used the ADDIE framework to design, implement and modify curriculum for adult training. Headed a team of four to develop curriculum for technology specialists that lead to a district wide adoption to bring consistency and streamline learning technology in all elementary schools. Facilitated all team meetings by creating agendas, taking minutes, and coaching colleagues through ideas and dilemmas.

Kent, Wa

Planned, modified and taught lessons within every subject and integrated technology into the lessons (use of laptops, Microsoft 365, etc.). Learners increased their knowledge and use in technology and test scores improved.

Graduate Cert In Education, Adult Education

Focused on the characteristics of adult learners and the adult education profession, as well as adult education settings, philosophies.

Master Of Education - Med, Learning And Technology

Obtained a degree in integrating technology using instructional design principles.

Bachelor Of Education - Bed, Elementary Education And Teaching

Obtained a bachelor's degree in elementary education with a major in reading and a minor in English. Also obtained endorsements in K-8.